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Poor Results -- Dr Don Groot - Edmonton, AB

Name: Poor Results -- Dr Don Groot - Edmonton, AB
Item: Don Groot, MD (retired)
Rating: 1
Author: Groot_former_patient

ORIGINAL POST

I regret setting foot in the office of Dr Groot....

Groot_former_patientOctober 11, 2014

$300

I regret setting foot in the office of Dr Groot. His precision with the laser is not the greatest which in turn left me with a permanent flaw that I'll have to deal with for the rest of my life. I've given it adequate time to heal and followed his post-op instructions. It's been a nightmare from the start dealing with him and dealing with the end-result of the procedure he'd performed. Dr Groot was at times condescending, patronizing and arrogant. I paid for this procedure and invested a fair chunk of money trying to find a solution to his mistake. But it's not fixable. It's one of the biggest mistakes I've ever made when I set foot in his office for a consult. It looked OK in the beginning, it really didn't need any work. If he had told me to leave it alone, I would've left it alone. But he made it sound like it was a simple procedure and he didn't go over with me on ALL the possible outcomes if this procedure failed. Now I spend a lot of time trying to cover it up and feeling really self-conscious about it every time I'm in public. Do yourself a favour, reconsider and get a second or third opinion before going ahead with any procedures performed by Dr Groot.

Groot_former_patient's provider

Don Groot, MD (retired)

Physician

Groot_former_patient rating for Dr. Groot:

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Replies (3)

Eva G

October 13, 2014

Thank you for taking the time to share, can you elaborate on what exactly you treated, and what went wrong. Do you have any photos to share (only if you are comfortable)

Groot_former_patient

October 19, 2014

In Nov 2013, I went in to see Dr Groot about a fibrous papule on the nose, some freckles on the cheeks and sides of my forehead. The papule was a tiny fleshy bump, close to 1mm in size. I went ahead in Jan 2014 with the procedures. CO2 laser on the nose. Alex laser on the cheeks. At post-op I realized Dr Groot Alex-lasered areas of my face where there were no freckles in the first place. I didn't understand why he missed some freckles on my upper cheeks, but aggressively lasered my lower cheeks and jawlines (jawbone areas) even though there were no freckles in the first place. When it came to CO2-lasering my nose, he lasered too much healthy skin around the papule which was only about 1mm. I didn't understand why he would create a 1cm divot when the papule is only 1mm. The end-result: now i have hyperpigmentation all along the sides of my jawline and lower cheeks; the biggest disappointment is the 1cm divot on my nose which is still pinkish red and to top it off, the fibrous papule grew back. No amount of makeup can cover that divot. It still can be visible at certain angles and light. The hyperpigmentation around my jawline can be camouflaged with layers of makeup, but it's sad that my daily routine is spent hours putting makeup on and fussing with my face when before I wore little makeup prior to Dr Groot lasering my face. Getting ready to go out in public has been tiresome and frustrating. I rarely go out like I used to. My confidence level is pretty low. I'm so self-conscious every time I'm talking to people face to face. So that is why I want to inform people to get a second or third opinion before going ahead with any procedure with Dr Groot. After this mess, I talked to three other doctors. They all said I really didn't need the work and that they would've told me to leave it alone. I was upset. I trusted Dr Groot to do the procedures right, or at least tell me I didn't need it or go over ALL the possible outcomes if the procedures failed. Now i'm left with two mistakes that i have to live with for the rest of my life.