Reviews you can trust, from real people like you.      
How it works
  • Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
  • This multi-step process takes up to 24 hours from review submission to publication.
  • Doctors can't pay to have reviews removed or hidden.
  • Reviews are only removed at the reviewer's request or if they violate our Terms of Service.

If you have questions or believe we should re-evaluate a published review, let us know.

Sort by:
*Treatment results may vary

A year or so later.

I held off from posting photos of myself from the treatments immediately afterward, because my dermatologist told me I wouldn't see *significant* results until 6 months down the road. Also I've experienced some rather heavy life situations and was really preoccupied with that, as opposed to updating this. Sorry for the wait, but better late than never, eh?

I personally find it difficult to really show a good sense of how much my skin has changed without even giving a before photo of what my scars looked like before I ever got treatments.

I can say that the scarring is noticeable but it is SO mild compared to before. Now it is only sort of noticeable if you look close enough, but to be truthful it is decently noticeable in the sun. The sun will always bring out anyone's skin flaws moreso due to the harsh lighting.

On Wednesday, October 28, I will be going in for my third micro peel and profractional. I believe this will really help eliminate the last bit of mild scarring I have, as I've had a lot of success with the other two. Each time there has been good improvement, it just takes a while for your skin to build up the collagen.

These two photos show my skin as it is now, with no makeup. You can see some of the mild pitting and scarring, but also keep in mind that both of my parents have enormous pores, so I was kind of doomed with having big pores, too. Some of it is scarring and some of it are pores that I simply will always have.

Hope the update was helpful, guys.

***Long Read, but very informative I assure...

***Long Read, but very informative I assure you!***

I've had acne since I was twelve and just found out I also have rosacea. After years and years of finally figuring it out (hormones, genes, and not the best diet) I have finally rid myself of the acne, but have been left with mild to moderate scarring and hyper pigmentation. For the last 4 months, I have previously done 2 fraxel laser treatments (I am unsure if it was repair or restore) on a setting frequency of 30. These helped quite a decent amount with my hyper pigmentation, but minutely helped with the texture/box car scars that were on the majority of my face.

I was also left with persistent redness that would NOT subside even after a few months, though I was told it would go away within a week or two. As someone who has mild rosacea and extremely hyper sensitive skin, I found out with some research that the fraxel laser can trigger rosacea in some people (though it may not do this for everyone). I believe this is why I have continuous redness that simply will not go away. I consulted my laser technician, and she simply told me "it should be gone by now" and did absolutely nothing to help me in my situation.

After dealing with quite a lot of unprofessionalism with her, I decided to find another dermatologist.

My new laser technician was honest with me and told me what I was in for, she warned me that after the micro laser peel and profractional, I would not look pretty, but something rather out of a horror film.

Yesterday (April 14, 2014) I got it done. First I was given some numbing cream, and then I was further injected with another numbing product into my cheeks and more heavily scarred areas. After all of that settled into my skin, I was brought in and the technician put protective goggles on me as well as cotton in my ears (for the loud zapping sounds) and went to work with the micro laser peel. It was slightly uncomfortable but didn't really hurt and wasn't anything I couldn't handle. Took about ten minutes.

Then she started the profractional. This one was okay in some areas, and HURT LIKE HELL in other areas. They injected me a bit more with some numbing product to make me even more comfortable, which did help me a lot with the rest of the procedure. She did the profractional in the areas that has the deepest scars. I want to say it took 15-20 minutes in total. I could smell my skin burning the entire time.

After all was said and done, my face felt like it was on FIRE. It was HIGHLY uncomfortable. The technician then put an ice face mask on me with some gauze, turned off the lights, gave me two cozy blankets, and shut the door to allow me to relax while the heat was drawn out from the ice. After about twenty minutes the pain and burning completely subsided and I even fell asleep.

When I was woken up, she gave me a special paraben-free ointment specifically for the aftercare of laser treatments, a sample of organic mineral makeup, a bunch of gauze, and lots of samples of a lighter moisturizer with sp30 in it when I am able to go out in the sun. I was told to take 3 ibuprofen around dinner time to help with the swelling, and she gave me the face ice mask to use at home.

Provider Review

Tara Pedrone
Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

Tara was AMAZING. She was so unbelievably kind and reassuring, honest and informative, and she listened to everything I had to say and answered any questions. She told me that if had any issues at all to contact her at any time for help. The staff was just so wonderful and friendly. The office is beautiful and sanitary. Everyone went out of their way to make me feel comfortable and reassured.