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Provider Review
I researched Dr Medina for a full Mommy Makeover. Initially I found her being board certified in DR and USA, no deaths or infections a strong factor in selecting her to be my surgeon. I completed her standard questionnaire via email requesting consultant for MMO. I included pictures and pertinent information such as my age 52 and BMI 30.8 , medical conditions detailed and we'll controlled. She quoted me for a full MMO and a paid $500 USD deposit. Two months later I saw her livestream she stated she preforms surgery on women less than 35 yrs , BMI less than 26, hemo 15+ and no medical issues. I immediately DM her and asked her about what she said in her livestream. She replied and told me to Whatsapp her and I did so. I let her know I was very upset and concerned about the criteria discussed in her LS. She said "don't worry baby you will have a mommy makeover as long as you meet the criteria" stated above. I told her my BMI and age again. She reiterated and added you can have a tummy tuck, lipo and BBL then return in a year for the breast. I was devastated! She had my deposit and changed her criteria! I told my sx buddy and she suggested I get quotes from other surgeons. My buddy was 13 days away from surgery with Dr Medina. Dr Medina told her the same thing. My buddy changed surgeons and lost her $500 USD deposit. I emailed and whatsapp Dra Medina telling her changing the criteria was not right as I could not have met her new criteria. In light of that I no longer felt comfortable with her actually giving me a MMO she had been dishonest and I was cancelling surgery with her because I didn't trust her nor felt safe with her and to please return my full deposit of $500 USD via Bank Check within 5 business days. Dr Medina stated the deposit is non refundable. I told her she changed HER criteria AFTER having given me a quote for a full MMO and I expect full refund in USD. This is unconscionable and I can not understand why a surgeon would do such a thing! Doctor/Patient trust is as important as safety and outcone. I found and wonderful surgeon and paid another deposit. Dr Medina has yet to return my full deposit of $500 USD via Bank Check. I am devastated and in sheer disbelief! Never in a million years would I have expected this on my surgery journey. I have all of our communications saved. Please Dolls beware this could happen to you.