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Dr. Alejandro Hernandez is a RIP OFF!!!
I have just arrived backed in the USA, and I will gather the emails together and post them for you all to read. His refund policy is $250 (half) if you cancel within 15 days, however, I showed up at my scheduled surgery for December 17, 2016, but I wasn't cleared for the surgery because of the low hemoglobin.
As I explained, he gave me some options for raising my hemoglobin. He stated that IF my hemoglobin is within the normal range, he can schedule the surgery for December 21, 2016, since I would already be in DR with my family, but this is pending on the results of the hemoglobin.
That apparently means I have no scheduled appointment. So, after his rude and nasty attitude, I didn't want to continue the IV infusion. Because there is no way I will go under with someone with bedside manners as his. With I didn't cancel my appointment because there was never a concrete appointment.
In my opinion, he had a Dr. Jekyll and Mr. Hyde personality.
When I questioned him about my refund, he tells me I canceled my appointment less than 15 days (the pending appointment), since I was scheduled for the surgery on December 21, 2016. My original appointment was December 17, 2016, which I traveled to make.
This is just confirmation he is money hungry, but little does he know I am not hurting for money. I told him I hope that's the best $500 he ever earns.
As a nurse, he surprised me with his behavior. I will post the email in my response. I didn't argue with him because I know and he knows that he is wrong, but Karma will come back on him.
My son made a valid point that everything happens for a reason. What if he would work in a bad mood the day of my surgery. I am not sure what he would have done. If he was that nasty towards me in person, I don't even want to imagine.
You all must make your decision, but I will not recommend him. God forbid if you arrive and your cycle starts or chest X-ray comes back abnormal, you will not get a refund.
His customer service is unbelievable. He rather a dissatisfied patient over $250. Obviously, he needs American dollars more than I; I don't need his pesos.
I will post the emails by the end of the week. I will just get settled and caught up on some things after my this long, exhausting trip.
Let me know if you have questions.
I will NEVER recommend Dr. Alejandro Hernandez
First, I have repeatedly stated I had a good rapport with Dr. Hernandez. Believe the saying, “there are two sides to a person.”
Let me start by saying that four days before my surgery I had my CBC (hemoglobin) complete before traveling, which was 13.3. Sadly, we have no control over mother nature. With that being saying, my period started 3 days before my surgery. Due to the bleeding, my hemoglobin dropped slightly to 11.7 (12.0-15.5) during my pre-op the day before the surgery scheduled for December 17, 2016. A low hemoglobin is a contraindication for the surgery. I have no argument with this precaution.
The trip to DR was already a family trip, while I was having the surgery. Therefore, either way, I was in the DR until December 27, 2016. The family was staying at the resort in Boca Chica.
Dr. Hernandez gave me the option of IV Iron and Erythropoietin 4000IU to see if this would increase the hemoglobin level so I can have the surgery during the visit. If the CBC is within reasonable limits, then the surgery would be scheduled for December 21, 2016., If the level is not within an acceptable range, then I couldn't have the surgery.
Let me give you a breakdown. It cost $175 for the medication; about $30 each visit for the IV infusion; and $100 round trip taxi. So, I have already spent approximately $495 extra. That's okay as well because I allowed for any additional cost.
Now the hospital staff was helpful, even though one nurse missed my big vein. The nurses do not speak English, but the nonverbal is pleasant. Dr. Mates is extremely friendly and caring. I am saying this to let you know that Dr. Alejandro Hernandez and I had an excellent communication and plan of action.
So, what do I must lose, since I am already in the DR until December 27, 2016?
I had the IV infusion scheduled for Wednesday, Friday, Saturday, and Monday. Well, they messed up on the medication and didn’t give me the correct dosage of the medication, therefore, it wouldn’t be effective. This would be a major medicine error in the United States.
Since the clinic will be closed on Saturday, Laura, Dr. Hernandez assistance had given me instruction regarding the medication location and to be at the office at 1000.
Dr. Hernandez walks in about 1030 as if he had awakened on the wrong side of the bed. When he called me into his office, he was so cold and rude towards me. I felt like trash as if he was doing me a favor. He and his assistance had mentioned that I could have my infusion on this side of town I was staying, so I mentioned this to him. He shoves his shoulder as if he didn’t care and states I don’t know if the clinics are clean there or not, that’s up to you.
I am a stranger in your country, and you can't give me any better advice than the one he provided. He was rude. His behavior was unacceptable, and I would never recommend him to anyone. I may not have witnessed his behavior if I would have gone straight to surgery. Some things happen for a reason. After leaving his office, I went back and forth for about 15 minutes disturbed about his unprofessional behavior and mistreatment. I decided that his rude attitude is unacceptable and I will not tolerate it. I took my Benjamins somewhere else.
I am a nurse, and I asked if I could just do the IV myself and he stated that he would prefer that I come to the clinic. So, I am going with his advice. Everything that was done in the hospital, I could have done. I was bringing the medicine back to my room so I could have easily done the IV.
After carefully, I sent his assistant Laura (who is incredibly kind) and him an email before leaving the clinic to inform him that his behavior was unacceptable and he was very rude. I will be canceling my surgery with him that was never scheduled anyway. I will post all the emails correspondence between us once I return to the USA, I have nothing to hide.
He immediately sends me an email what I perceived as a justification for his mistreatment and his NASTY attitude. However, in the medical field patients don’t care about whether a doctor or nurse is a bad mood or good mood.
I will keep you all posted on the refund, even though I am not expecting anything back because of his attitude was so nasty. People seem to find every reason of why there not returning your money.
This is my opinion and experience; please make your decision. I am here to give you the real deal, just if you go to DR for surgery.
Dr. Alejandro Hernandez is the BEST
I had my CBC done 3 days prior to leaving Orlando which was above normal. Of course my cycle starts the week of.
So when I had my labs done in the DR the hemoglobin was a tenth below normal, which is a contradiction.
Warning: If your last CBC results was prior to your cycle and your cycle is due to start soon before your surgery have another CBC done.
My family made this into a vacation so we are here regardless if I have the surgery or not until the 27th.
Dr. Hernandez is truly a doctor that has your safety as a top priority. I spoke with him in lengthy detail and he is a very very intelligent and knowledgeable doctor.
For those who want a doctor to tell you what you want to hear and gamble with your life, then he's not the doctor for you.
He could have easily went ahead with the surgery for the money but instead he gave me safe options. He doesn't sugarcoat anything he's a straight shooter and that's what I truly like about him.
An option that I took was to have IV infusion of iron for 3 days and IV Procrit (is what we call it in the USA) for three days. This entire process costed me $175, which was unbelievable inexpensive. The USA needs to really do better with healthcare from a nursing standpoint. This treatment would have cost over $3000 easily.
Dr. Hernandez is going to recheck my blood level on December 19 and if my level is normal (which they should because my cycle would be off) then he's going to do the surgery on the December 21.
There is WiFI in the hospital which was excellent, so I just watched Netflix while my infusion was running. Some of the nurses didn't speak English, but they're nonverbal gesture was very pleasant. This was never an issue to me whether they spoke English or not, because I'm a visitor in there country. If I had any questions I just spoked English in my app and it translated into Spanish for them to hear. My taxi person doesn't speak English, but he uses Whatsapp. So the app that I use I just text it in English and copy and paste it on What's app and we communicate.
I watched them draw my blood to them placing the IV catheter and I have no complaints. They all did an excellent job, even the X-ray technician.
Dr. Hernandez is one doctor that I would love to take back to America.
I'm staying with my son at the resort for now and still hopeful that I'll bring the new year in with a banging new body.
The driving is crazy here. New York has nothing on the drivers in DR. Lol. So I wouldn't advice anyone not from here to get behind a wheel of a car.
Don't beat yourself up on currency exchange American dollars are well welcomed here. I think I made it stressful on myself.
I will keep you posted in my next transfusion and stay. So far I am very happy with my service this far.
Please drop your questions.
Provider Review
I will not recommend Dr. Alejandro Hernandez I told you all I would be honest with my reviews. First, I have repeatedly stated I had a good rapport with Dr. Hernandez. Believe the saying, “there are two sides to a person.” Let me start by saying that four days before my surgery I had my CBC (hemoglobin) complete before traveling, which was 13.3. Sadly, we have no control over mother nature. With that being saying, my period started 3 days before my surgery. Due to the bleeding, my hemoglobin dropped slightly to 11.7 (12.0-15.5) during my pre-op the day before the surgery scheduled for December 17, 2016. A low hemoglobin is a contraindication for the surgery. I have no argument with this precaution. The trip to DR was already a family trip, while I was having the surgery. Therefore, either way, I was in the DR until December 27, 2016. The family was staying at the resort in Boca Chica. Dr. Hernandez gave me the option of IV Iron and Erythropoietin 4000IU to see if this would increase the hemoglobin level so I can have the surgery during the visit. If the CBC is within reasonable limits, then the surgery would be scheduled for December 21, 2016., If the level is not within an acceptable range, then I couldn't have the surgery. Let me give you a breakdown. It cost $175 for the medication; about $30 each visit for the IV infusion; and $100 round trip taxi. So, I have already spent approximately $495 extra. That's okay as well because I allowed for any additional cost. Now the hospital staff was helpful, even though one nurse missed my big vein. The nurses do not speak English, but the nonverbal is pleasant. Dr. Mates is extremely friendly and caring. I am saying this to let you know that Dr. Alejandro Hernandez and I had an excellent communication and plan of action. So, what do I must lose, since I am already in the DR until December 27, 2016? I had the IV infusion scheduled for Wednesday, Friday, Saturday, and Monday. Well, they messed up on the medication and didn’t give me the correct dosage of the medication, therefore, it wouldn’t be effective. This would be a major medicine error in the United States. Since the clinic will be closed on Saturday, Laura, Dr. Hernandez assistance had given me instruction regarding the medication location and to be at the office at 1000. Dr. Hernandez walks in about 1030 as if he had awakened on the wrong side of the bed. When he called me into his office, he was so cold and rude towards me. I felt like trash as if he was doing me a favor. He and his assistance had mentioned that I could have my infusion on this side of town I was staying, so I mentioned this to him. He shoves his shoulder as if he didn’t care and states I don’t know if the clinics are clean there or not, that’s up to you. I am a stranger in your country, and you can't give me any better advice than the one he provided. He was rude. His behavior was unacceptable, and I would never recommend him to anyone. I may not have witnessed his behavior if I would have gone straight to surgery. Some things happen for a reason. After leaving his office, I went back and forth for about 15 minutes disturbed about his unprofessional behavior and mistreatment. I decided that his rude attitude is unacceptable and I will not tolerate it. I took my Benjamins somewhere else. I am a nurse, and I asked if I could just do the IV myself and he stated that he would prefer that I come to the clinic. So, I am going with his advice. Everything that was done in the hospital, I could have done. I was bringing the medicine back to my room so I could have easily done the IV. After carefully, I sent his assistant Laura (who is incredibly kind) and him an email before leaving the clinic to inform him that his behavior was unacceptable and he was very rude. I will be canceling my surgery with him that was never scheduled anyway. I will post all the emails correspondence between us once I return to the USA, I have nothing to hide. He immediately sends me an email what I perceived as a justification for his mistreatment and his NASTY attitude. However, in the medical field patients don’t care about whether a doctor or nurse is a bad mood or good mood. I will keep you all posted on the refund, even though I am not expecting anything back because of his attitude was so nasty. People seem to find every reason of why there not returning your money. This is my opinion and experience; please make your decision. I am here to give you the real deal, just if you go to DR for surgery. Liked 1