Not a All What They Say - Detroit, MI

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The "procedure taking only about an...

The "procedure taking only about an hour" took 4-hour ! My husband was in the waiting room, after 3-hour no news, he was very anxious and nobody seems to care keeping him informed.

Big discomfort. Still numbness after 4-month.

I did it to look a bit younger, without jowls along jaw and sagging neck. After the LSL surgery I don't look different, except for the large and ugly scar I have now under the chin.

I did not get the support everybody would expect before and after such a surgery.

Very risky. Expensive. I don't recommend it.

Name not provided

Doctor and staff are busy. Time is money. It's a business. I had to wait often, without explanation. When I called (because they don't) I had to wait forever on the phone. The surgery took 4-hour instead of 1 like it was said.

2 out of 5 stars Overall rating
1 out of 5 stars Doctor's bedside manner
1 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
1 out of 5 stars Time spent with me
1 out of 5 stars Phone or email responsiveness
1 out of 5 stars Staff professionalism & courtesy
1 out of 5 stars Payment process
1 out of 5 stars Wait times
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