Unsatisfactory - I did not get the results I wanted

This was not money well spent. Regrettable! The overall impression I got from the Facefirst office was rude and unprofessional. I did not get the results I wanted. They are not the least bit concerned with customer service for their patients or creating a caring environment for their patients. Liz, Dr. Cote's assistant, is unprofessional and appears overwhelmed. She was not gentle while removing splint and stitches at my postop appt. When I called her a few days after my surgery to report a significant amount of pain and swelling despite following all post op care instructions and taking pain meds, she told me"what do you expect? - you just had surgery." Don't waste your money or time at this office - there are other plastic surgeons in the area that will provide a better experience and results - overall