Consultation review: horrible experience

The reason the dental office gets 5 stars is because they have you fill out the rating in front of them. So when you are seeing how great the office is, that is because they are standing in front of you pressuring you to give them positive reviews. If the office was that great, you wouldn't have to beg for reviews. The worse experience I had. I asked office staff if they took insurance and was told yes but they refused to submit it to my insurance. Not only was I charged for advance treatments. when I canceled they refused to give me the money for the visit I canceled, after receiving an email stating they would. What they did was added a bunch of charges for the "consultation" and took my money!!