POSTED UNDER ClearChoice Dental Implants Reviews
Unprofessional And Rude
ORIGINAL POST
Unprofessional And Rude
Tough484963December 10, 2025
Extremely unprofessional front desk staff. I arrived 20 minutes late to my 3:00 PM appointment due to work in Brooklyn, and instead of showing any courtesy or understanding, I was immediately turned away at the door by the receptionist Venus.
When I called right after to explain the situation, Venus answered the phone and spoke to me disrespectfully, even laughing when I asked for a supervisor. The second representative who got on the line was just as rude and offered no help.
No professionalism, no customer service, no basic respect for patients. I left work early to make this appointment and was treated horribly. This office seriously needs to review how their staff communicates with patients.
When I called right after to explain the situation, Venus answered the phone and spoke to me disrespectfully, even laughing when I asked for a supervisor. The second representative who got on the line was just as rude and offered no help.
No professionalism, no customer service, no basic respect for patients. I left work early to make this appointment and was treated horribly. This office seriously needs to review how their staff communicates with patients.
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