POSTED UNDER ClearChoice Dental Implants Reviews REVIEWS
Most Horrible Experience!
ORIGINAL POST
Most Horrible Experience!
Nurturing814258October 13, 2025
I'm only leaving 1 star so I can add a review...I would give -5 if I could...
High pressure sales by Marcos Aguilos, financing manager.. As soon as I found he was misleading me about the warranty, got defensive & raised his tone, telling me it was in a fine print... I demanded I get my $25k cash back that I literally just gave them! The warranty was the only reason I chose this office!! I went into a panic attack so much so that I had a blood pressure spike right there in the office, they took my Blood Pressure..
Dr Cesar guerrero, the main surgeon, and I believe co-owner, came into the room to quiet me down, showing me his successes stories, Ignoring my plea to get my $ back to go somewhere else.. They ended up scheduling my surgery.
I was reading about the procedure, had a major panic attack when I read that I could go blind or have facial
disfiguration, so I rescheduled the surgery.
The 2nd time the nurse put me on the pre opp medications.. I had an allergic reaction to 1 of the antibiotics. I called the office immediately. They had to cancel my surgery because of the reaction, said they would have the nurse call me back to discuss my medication & reschedule.. No, one ever called. Every time I called, I got deflection, only trying to reschedule my next surgery, never asking me how I was even though I had the reaction for over 3 weeks! I finally decided on a date for the 3rd time. I went in & they fired me as a patient, kept all of my $25k!!! No explanation, just that I was not following the pre op instructions????. I still have yet to receive a check from Clear choice!! It has been a month now, I still have an abscess tooth & No, money to get surgery.
The office manager Sara walked my husband & I straight to the elevator so that we would not make a scene in the waiting room for other clients to know what doom was in their future coming from this office.
My husband went back to the office to get my medical records & the number to the corporate office, which no one can give us.. The front desk lady just lied and said the check was in the mail & should receive it soon..
All lies... I am still ill with an abcess tooth infection, out 25k
And no response from ClearChoice OR DOCTOR CESAR GUERRERO LOCATED 929 Gessner Rd.
suit #2050
Houston tx 77024
ATTN...DO NOT GO TO THIS OFFICE. YOU WILL HAVE NOTHING BUT GRIEF.
High pressure sales by Marcos Aguilos, financing manager.. As soon as I found he was misleading me about the warranty, got defensive & raised his tone, telling me it was in a fine print... I demanded I get my $25k cash back that I literally just gave them! The warranty was the only reason I chose this office!! I went into a panic attack so much so that I had a blood pressure spike right there in the office, they took my Blood Pressure..
Dr Cesar guerrero, the main surgeon, and I believe co-owner, came into the room to quiet me down, showing me his successes stories, Ignoring my plea to get my $ back to go somewhere else.. They ended up scheduling my surgery.
I was reading about the procedure, had a major panic attack when I read that I could go blind or have facial
disfiguration, so I rescheduled the surgery.
The 2nd time the nurse put me on the pre opp medications.. I had an allergic reaction to 1 of the antibiotics. I called the office immediately. They had to cancel my surgery because of the reaction, said they would have the nurse call me back to discuss my medication & reschedule.. No, one ever called. Every time I called, I got deflection, only trying to reschedule my next surgery, never asking me how I was even though I had the reaction for over 3 weeks! I finally decided on a date for the 3rd time. I went in & they fired me as a patient, kept all of my $25k!!! No explanation, just that I was not following the pre op instructions????. I still have yet to receive a check from Clear choice!! It has been a month now, I still have an abscess tooth & No, money to get surgery.
The office manager Sara walked my husband & I straight to the elevator so that we would not make a scene in the waiting room for other clients to know what doom was in their future coming from this office.
My husband went back to the office to get my medical records & the number to the corporate office, which no one can give us.. The front desk lady just lied and said the check was in the mail & should receive it soon..
All lies... I am still ill with an abcess tooth infection, out 25k
And no response from ClearChoice OR DOCTOR CESAR GUERRERO LOCATED 929 Gessner Rd.
suit #2050
Houston tx 77024
ATTN...DO NOT GO TO THIS OFFICE. YOU WILL HAVE NOTHING BUT GRIEF.
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