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POSTED UNDER Clear Braces Reviews

SmileLove Review

UPDATED FROM akgettingbetter
7 months post

The top is now

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akgettingbetter
$1,499
The top photo is now and the bottom 6 months ago. I think my upper right actually looks worse now. Eek. I sure hope these revisions fix this. Ugh- what a headache. This review used to be searchable but it’s kind interesting to see that they’ve used it to push it to the back of the search results and I haven’t received any surveys for user feedback since.

akgettingbetter's provider

SmileLove.com

Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

Replies (1)

October 4, 2019
This company is not honest. They took my money and I did not receive aligners or a refund.
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October 9, 2019
Have you tried to contact them? It took 8+ weeks to get my refinements. The first time I ordered only 6 weeks. I have always received what I purchased. Their customer service doesn't always respond on the weekend, just FYI, which can be frustrating when you feel like you've been ripped off.
UPDATED FROM akgettingbetter
7 months post

They corrected the issue

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akgettingbetter
I just hope these refinements work better. The customer service is nice but it makes me wonder how they are treating other customers. I haven’t seen many real reviews online for this site, most of the ones I was looking for were never completed.

Replies (0)

UPDATED FROM akgettingbetter
7 months post

My last tray broke and my retainers don’t fit.

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akgettingbetter
I’m not very happy with this service so far. My last tray cracked, the retainer doesn’t fit either. My teeth do not look like the predicted photo either. I was told refinements would be free but now they’re trying to send me a charge of $200.

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