Reviews you can trust, from real people like you.      
How it works
  • Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
  • This multi-step process takes up to 24 hours from review submission to publication.
  • Doctors can't pay to have reviews removed or hidden.
  • Reviews are only removed at the reviewer's request or if they violate our Terms of Service.

If you have questions or believe we should re-evaluate a published review, let us know.

Sort by:
*Treatment results may vary

The top is now

The top photo is now and the bottom 6 months ago. I think my upper right actually looks worse now. Eek. I sure hope these revisions fix this. Ugh- what a headache. This review used to be searchable but it’s kind interesting to see that they’ve used it to push it to the back of the search results and I haven’t received any surveys for user feedback since.

They corrected the issue

I just hope these refinements work better. The customer service is nice but it makes me wonder how they are treating other customers. I haven’t seen many real reviews online for this site, most of the ones I was looking for were never completed.

My last tray broke and my retainers don’t fit.

I’m not very happy with this service so far. My last tray cracked, the retainer doesn’t fit either. My teeth do not look like the predicted photo either. I was told refinements would be free but now they’re trying to send me a charge of $200.

Provider Review

SmileLove.com
Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times