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New York Plastic Surgeon

My five-star review reflects this doctor's excellent surgical skills and personable manner. She is direct, informative and knowledgeable about plastic surgery. In addition, she is flexible and realistic about developing expectations. Dr. Churgin knows what she's doing when it comes to procedures, and you will feel comfortable with her. I had less of a great time with her office. Her staff members are amiable and responsive - they always pick up the phone, and they do their best to help. However, it is very difficult to get an answer from the doctor outside of an appointment, whether by phone or email. Her staff members contradicted each other on major points such as price, payment and medical information. Personally I found this very frustrating. With this office it's best to nail down everything in person and in writing. It is certainly a busy place, and you could definitely do a lot worse in terms of back-office interaction, but it's not the best either. Having dealt with several plastic surgeons over my lifetime for various reasons, I don't regret choosing this surgeon. She did great work, was pleasant to talk to, and provided detailed follow-up care. But, be prepared with a strong relationship with your PCP and specialists (oncologist, etc.), all of your own documentation, and handle questions and arrangements while at the office and in writing, or you'll have a headache on your hands. Still worth it!

5 out of 5 stars Overall rating
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