Lack of empathy for what I was going through

A few years ago, I had chin augmentation surgery and chin liposuction with Dr. Schmidt. The consultations were very thorough, and he took the time to answer all my questions about the procedure and what I wanted to achieve. He even offered for me to speak with a recent patient who was thrilled with their results, which I found very helpful. Dr. Schmidt explained the details of the surgery and emphasized how straightforward it would be, even recommending it as an outpatient procedure rather than at a surgery center or hospital. Based on that information, I believed the surgery would be quick and simple, with an easy recovery.

Unfortunately, my experience was far from that. After the surgery, I experienced severe pain, excessive swelling, and nerve bruising. I couldn't move my lower lip, and I had a crooked smile for months. While I understand every surgery carries risks, I was devastated and deeply concerned that the damage might be permanent.

Three weeks into my recovery, with the swelling still severe, I had to insist on being seen in person, and I'm glad I did. At that point, he finally agreed to give me an injection to reduce the swelling. I asked if I should see a neurologist to address the nerve damage, but he was quite dismissive of my concerns.

Fortunately, after about two months, I regained movement. However, during my final post-op appointment, Dr. Schmidt sarcastically reminded me about wanting to see a neurologist, as if my concerns had been unreasonable. This experience significantly lowered my opinion of him as a medical professional. His lack of empathy for what I was going through made me lose respect for him. While I do like the results of the surgery, I would never seek treatment from him again.