Consultation review - Please do a few consults.

I've seen at least a dozen doctors for various issues and this was the only one where I am genuinely afraid for his future patients.

From the moment he walked in, he looked like he didn't want to be there. We spoke a bit about several procedures, including a chin implant procedure which he suggested. When I asked about genioplasty, he said that he doesn't do that. I was surprised, and mentioned that I only asked because it's on the website. He replied confidently that he's been doing this 25 years, it's his website, he would know what's on his website, and he's absolutely sure it's not there and I am mistaken. I was taken aback by how aggressive he was being and just said OK I guess I must have been mistaken.

When he left the room, I pulled up his website, and lo and behold, it said clearly on the site that he did genioplasty. When his assistant returned, I just smiled and mentioned that it's on the website, and she admitted that it's true and it was a mistake. Even though that's all I said, he never spoke to me after that, didn't send a single apology or "my bad", and (surprise!), canceled the surgery he himself had suggested for me - the only doctor to do so - citing that I had consulted with other doctors and had other options.

Most procedure guides, and even most doctors would suggest getting at least several consults before making a decision, so this was a weird reason to cancel, unless he was truly not competitive with other doctors or there was some other underlying reason. Maybe being caught being completely and confidently wrong made him want to cut and run.

Surgery is a big operation, and complications can always arise. When things go astray, you need a doctor who will listen to you and is willing to work with you, not get defensive and cut and run. If this is how he behaves from a simple question where there is clear proof that he was wrong (see picture directly from his website), how would he behave if something went wrong during your surgery? What if he made a mistake during a surgery on you? Why would you take this tremendous risk with this person when there are other qualified, experienced doctors who are humble and kind? Remember it's potentially your life we're talking about.

I've spoken with big egos in my past and one common feature they have is that they will get defensive and start talking about their experience and credentials when they feel like anyone is questioning them in any way, shape or form. I have never seen this doctor's behavior in any of my other consults with other doctors.

There are lots of very competent doctors who genuinely care about you in the area. I know because I've met them. Dr. Duffy is not one of these doctors. Please do a few more consults if you're considering this doctor. Remember that when you're going under, you're placing your life in his hands.

They have responded to my review. In my view, their response is full of half-truths, deflections, and irrelevant information, which I will not address because I respect their right to an opinion and they are entitled to their own version of events. The only thing I want to do is draw attention to HOW they respond to my review and other reviews you can find online (which you can see for yourself). You'll notice that they tend to get defensive, restate credentials, and attempt to discredit the reviewer for having the audacity to have a poor experience. Would you want to see this behavior from your provider if something ever goes wrong with your treatment? It gives me no pleasure to write any of this. We would rather have had great experiences. Most of the low-scoring reviews are simply public service announcements - we aren't really incentivized for writing low-scoring reviews. Dr. Duffy is very qualified on paper, and I've never said otherwise, but there are a lot of very experienced, very qualified surgeons in the area who are also very professional, kind, and humble - I know because I've met them. It's your body. You have options.