38 Year Old Septo/rhino Plasty - Chicago, IL

I just wanted to reiterate how spectacular Dr. Galiano and Robyn are almost 1 year later from my initial procedure. First and foremost, my nose looks amazing...it's so natural, many people at work have questioned if anything changed, but weren't sure what. As I said before, this is exactly what I hoped for. Also, Robyn and her level of customer service is stellar. The hospital messed up on some of my billing (because my procedure was part medical/part cosmetic) and Robyn has literally kept in contact with me almost monthly to resolve the issue. This was an issue that was not her fault, nor even in her department, but she never hesitated to make the appropriate calls to fix the problem. I also have to add that the cosmetic part of the billing went so smoothly...if you aren't saving any by using insurance, I wouldn't even bother. So, just one more review to praise Dr. Galiano and Robyn...they are excellent at what they do!!

I wanted to write this review of Dr. Galiano and his staff because they all made my choice to have septo/rhino plasty a breeze…literally, they are amazing!! From the very beginning I was unsure about having this procedure, yet it was something that I can remember talking about ever since I was a teenager (I am now in my upper 30’s with 2 kids). Dr. Galiano immediately made me feel at ease. He is not only a true professional, but he is a wonderful listener. He assured me that he strives for natural results, the kind that highlight a better version of yourself. This was important to me because I didn’t want shocking results; I wanted people to think I looked good, but maybe wonder what may have changed!! I can honestly say that this is the exact result he achieved. Dr. Galiano is extremely genuine, he doesn’t make promises that he can’t keep, and he is very upfront about what is possible. It is evident that he is incredibly knowledgeable, yet he takes the time to really hear your concerns and ensure that you are heard.
I also can’t say enough praise about Robyn, Dr. Galiano’s assistant, and Emily, his nurse. Robyn will email you back within hours and answer any silly question you have; mine ranged from recovery time, hours in surgery, when to schedule my surgery, billing, billing, and more billing! She is so conscientious and takes care of every detail. By the time I went into surgery I had everything covered. Emily is equally as remarkable at her job. She answered my questions before and after surgery about medications. Emily also made me feel so at ease while having my splint removed and taking the after surgery photos.
I honestly cannot stress enough just how extraordinary Dr. Galiano and his staff are at their jobs. They all helped with every step of this procedure in different ways. If you are thinking of having a cosmetic procedure you need to have a consultation with Dr. Galiano…you will be thrilled with the entire process, especially your results!!