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POSTED UNDER Cheek Lift Reviews

Contoura Lift an Inappropriate Lift for Younger Patients with Ample Volume in Face

ORIGINAL POST

Contoura Lift an Inappropriate Lift for Younger Patients with Ample Volume in Face

wittykitty
$7,000

I never thought I would be leaving a negative review for Dr. Garcia, alas here I am. I went to him in 2015 for a septorhinoplasty due to a deviated septum, dorsal hump, crooked nose, and tip drooping when smiling. After seeing the in-office before pictures and noting the laxity/wrinkling on my jaw/neck from the side I inquired about a surgical fix. 

I had already had a chin implant and neck lipo done in 2013 by a different doctor that left me with loose skin on my neck/chin area from the frontal view. There were my concerns. Dr. G was hesitant to put scars on a younger woman (I was about 35 at the time). I was not so much concerned about scars as I was what I saw in those pictures. He agreed I did have aging and laxity that warranted surgical intervention. Dr. G is so warm and genuine he blew me away and I trusted him when he suggested a cheek lift, although I was thinking mini-lift since my neck was the main issue. He also suggested that my chin was too projected and to remove the implant. Which I did. I wish I could go back and slap some sense into my younger self.

The lift improvement maybe lasted 2 years and never addressed the laxity from the front. What did happen was I now had and have bunching of skin/fat at my lower eyes and out to the side of my face when I smile, which I rarely do anymore. It is not crows feet, it is from his lift that did not allow for the existing volume in my face. I am super self conscious about it. Also, one side is lifted fuller and higher which makes me look lopsided. I have lost the smooth contours of my face and look very aged. Had I known this lift would make my already full face fuller and wider and uneven I would have passed. I also cannot wear larger hoop earrings as they rest against my neck, I no longer have sideburns and have pixie ears. So much of what I have going on screams bad facelift, yet no lasting result.

Oh, and my chin is droopy and ptotic, which I was not informed would happen with the implant removal.

I would give anything to have my old face back.

To add to that, which I will do a separate review, my nose is a complete mess. I have an inverted v deformity, collapsed nasal valves, pinched and asymmetrical tip, bumpy/crooked bridge, hanging columella, and nostril notching. Even with a great doctor working on me, it will never be close to perfect. Not to mention my breathing is very poor. All of these issues should have been apparent to Dr. G when I went down there last fall but he just wanted to cover it up, seems pretty unethical to me. I had not had my consults yet or I would have inquired further.

This decision has lowered my self-esteem so much, I constantly obsess and kick myself for letting him touch my face.

I knew things were off with my nose and face but what could I do I thought? Oh, I am just being overly critical I told myself. 

We did make the trip to FL last fall to consult with him after I expressed my concerns. I was warned that he was willing to help after all of this time. His plan was to do another Contoura Lift, brow lift, nasal rasping with a SMAS graft over the bridge of my nose, neck lipo all at a discount. I was excited he was being so generous at the time, but I now realize I was being foolish. I spoke with Diane, his patient coordinator, several times and to Dr. G at length with my many questions. I was booked and scheduled, pet sitter arranged, Air BnB booked, loads of food, ready to go. Then the pandemic hit. 

I postponed my surgery until an unknown later date. Then months later canceled it altogether. They wanted to keep 25% of my paid in full fee like it was no big deal. I obviously balked at that and was met with resistance, "well we spent a lot of time on you" I heard. So that was worth the $2200. Eventually, he relented but I was told to find another provider. Such a sweet caring, seemingly genuine man and that is the treatment I got. During a pandemic when so much is up in the air. Ridiculous. Things happen for a reason though and I am so thankful I did not have my 2nd surgery with him. Who knows what I would look like now. No better I can imagine and pretty sure a lot worse. 

My boyfriend told me years later during my first procedure it maybe took 90 mins to 2 hrs and that's being generous.

How can all 3 of those procedures be done with precision and accuracy in such a short period of time? I could never get a straight answer about what was to be done to my neck either, "go in there and tighten things up" from Diane and Dr. G is not good enough. I was also told I had a cheek lift in 2015 and this would be a Contoura Lift and that is different. Although on his Instagram and his website I was the front page pics for all to see advertising his Contoura Lift.

Turns out to correct the bunching at the eyes (which he said my outer brow had descended, although it was from the cheek lift) he was going to do a coronal brow lift. Very extreme and excessive. Glad that came out before surgery day!

I have had a couple of estimates for a real face/neck lift in the ballpark of 15k, more than double his lift. 

To correct my nose it is going to be 15-18k, so 3x the original cost. 

The bunching at the eyes no one wants to address surgically, just recommending fillers and I am being told a brow lift will not correct it. 

Maybe when I have an actual lift done they can undo some of what was done. I can only hope.

Maybe if you are older this lift will work for you. I would like to see some patients a couple of years later and smiling, that's for sure.

You only have one face, please do tons of research and then loads more before you pull the trigger.

wittykitty's provider

Roberto E. Garcia, MD, FACS

Roberto E. Garcia, MD, FACS

Board Certified Facial Plastic Surgeon

4.8 | 79 Reviews
PROFILE

wittykitty rating for Dr. Garcia:

Overall rating
Roberto E. Garcia, MD, FACS
Response from Dr. Garcia:
Most of our patients are thrilled with their outcome and do not develop complications. That said, factors like weight gain or smoking can have a detrimental effect on results. Referring a patient elsewhere is not an easy decision. Because of the increased risk of contracting or spreading the Covid 19 virus, we are particularly encouraging traveling patients to seek out a provider closer to home. We are happy to provide refunds of any payments for procedures that have been cancelled.

Replies (5)

December 18, 2020
Obviously your patients love you and their results. I wanted to also. I did up until my last interaction with Diane.
Your warm personality drew me in. I felt safe and trusted your recommendations.
Fact is these procedures changed my face for the worse.

I do not smoke and have not gained weight so not sure where those comments came from.
I am 5'10 and 138 lbs and fit and have hovered around the same weight give or take a few lbs for the last 20 years.

Complications are one thing. My subpar result is from you putting me back together incorrectly....pixie ears, asymmetrical lift and bunching at the eyes when smiling. I had NONE of these issues pre surgery.

The nose is an even worse disaster. And when I came down there with VERY obvious external issues and major breathing issues your plan was to "fix it" with a SMAS graft and some rasping. Could you not tell there was nasal valve collapse and an inverted v deformity at least? For such an expert in the face I would think it would have been obvious.

As for covid. I was met with resistance when I called to cancel my appt as I was not comfortable traveling to a heavily infected area. Then the next day the governor of FL shut down all elective surgeries so I know I made the right decision.
When I called a while later to get a refund, as the situation was even worse, I was met with even more resistance.
I know what I was told.
You "referring" me to a closer provider had nothing to do with covid or I would have been informed of that. It was because I insisted on getting ALL of my money back not just the 75% I was offered.
I feel VERY let down.
It may not be a big deal to you but thousands of dollars is a big hit for me. I should not have to drain my savings spending 4x as much to get these issues revised. I just wish I could accept this is my new normal and move on but I cannot.

I just hope my reviews help others chose their surgeon more wisely than I did.
December 25, 2020
Weight gain and smoking are you kidding this doctors comment is unreal and beyond callous it shows his guilt through this cold and alienated response. So sorry for this woman victim of his
December 26, 2020
Hi graceful, thank you for replying. I hope more people see this and think twice then think again. I feel so duped and let down. It has taken such a toll on my self esteem and confidence. I look so aged especially whatever he did to make my eyes droopy and bunched. Yes its been 5 yrs but it was like that immediately following the sugery. I can post pics. Its so hard to accept it. I hope someone can fix it. The fact that he did not take responsibilty for it and is blaming it on irrelevant factors is heartbreaking. He was such a warm hearted kind soul.
December 26, 2020
Wittykitty this is why we have a judicial system so people like you can gain justice, even if only monetary for what he did. The evidence I’m sure is plainly there and if I were you I would start reaching out to malpractice attorneys. Good luck to you
December 28, 2020
A few people have suggested that to me also, especially since the plan to just cover the external nose issues. If only I knew what damage was done internally when we went down there last year this would have been a different conversation.
Will be posting that review soon.
Thank you for your words of encouragement!
December 28, 2020
Unfortunately if there is an entire tv show called “botched” you have plenty of company I do hope you can meet with some attorneys I’m sure they will validate your experience based on what you’ve shared
January 3, 2021
Ahhh I never hoped it would come to this. I just wanted him to admit he maybe did not give it his best or had a bad day and help me out. He does not have to look in the mirror and obsess over the mess that looks back everyday.
January 3, 2021
Doctors in this field who hold such tremendous power and responsibility over the lives of their patients are not allowed “bad days.” Their carelessness and ineptitude needs to have a bigger price than their victims posting a negative review, which may or may not impact their business. Maybe more civil lawsuits against them will bring to light more the seriousness of the suffering they have caused and maybe be the force which drives them out of the field. This is my last posting here, as I said a consultation with an attorney is little cost to you and maybe the beginning of a journey wherein you are justly compensated for undue pain and suffering.