Horrible - Beware - Charlotte, NC

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I just went to the dentist and had the zoom...

I just went to the dentist and had the zoom whitening done. It was horrible pain from being to end. (4-15 minute treatments) I wasn't smart enough to tell them to stop as I figured I would be OK and what is a hour of pain if my teeth were white and beautiful. (I'm getting front crowns replaced so needed the treatment prior to insert) Well let me tell you my gums literally melted off. YES melted. The next morning the gums(mucus) covered on my entire front teeth and i had to pull them off. Yes, that's right I had to pull the melted/burnt part of my gums off as you could not even see my teeth. Pain is not the word. It is horrible. I had this done before and it hurt, but this time ALL of my gums are totally burned. This can NOT be safe. Just the open wounds alone can cause a horrible infection. I still can't eat without extreme pain and it's the third day. I am rinsing with a luke warm salt water solution to help the healing process and putting floride and sensitive solution on my gums. Make sure if you have this done that they know what they are doing. It was not this bad the first time (at a different dentist 5 years ago). The first time I had some electric type shocks in my bottom front teeth and only mild gum burning. Also my teeth are not as white as the first time I did it. It was NOT worth it this time. I will NEVER have this done again. One good thing that did come out of it is that I have stopped smoking as the smoke causes EXTREME pain and I'm worried about infection. So if you want to look at it that way..., nope not even looking at it that way is it worth it.

Name not provided

Staff is unbelievably friendly, dentist is great. Not sure what happened with this treatment, but it was a BIG mess up! The cost of treatment is $550, but I only paid $150 through a Groupon.

1 out of 5 stars Overall rating
5 out of 5 stars Doctor's bedside manner
1 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
1 out of 5 stars Time spent with me
1 out of 5 stars Phone or email responsiveness
5 out of 5 stars Staff professionalism & courtesy
5 out of 5 stars Payment process
5 out of 5 stars Wait times
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