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I went into Sona Med spa to look into skin...

I went into Sona Med spa to look into skin tightening above my knees. During my consult I was told that skin tightening would be the best choice. They told me that i would need to do the entire front of my thigh...and then began to recommend doing the back of the thigh to make things even. Then they told me that I should tighten the buttocks and get a lift. Who wouldn't want to lift their butt? It made sense but it was awefully expensive. I was nervous. I thought back to a skin tightening treatment I had many years ago that gave me no results. I left without committing to any treatment. For 2 weeks I was hounded, each phone call telling me about huge discounts. Finally I caved in. The day I went in I was so anxious. They assured me that I was a great candidate, even with my stretch marks. The first 3 treatments were great & I noticed great results! Treatment 5 I started to notice that my skin was sagging, i was getting saddle bags, and cellulite! I refused to continue treatments, afraid it would make it worse. The insisted to complete the 9 treaments. I did and I am horrified!

Provider Review

Sona Med Spa
Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

They were open to listening to my complaints but it fell upon deaf ears. They refused to help remedy the problem or refund my money. I will be paying 2 years for a procedure that botched my body. They just don't care about customer satisfaction. Nowhere was it stated that the procedure could cause this type of problem. If it did i would have run the other way!!! PLEASE DO NOT RISK IT! Of course they only post the very best and not the average results.