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*Treatment results may vary

I think it's FINALLY over!

I saw Dr Burt again this January 2018 and he did a double ptosis repair. The result was fantastic. At first I looked a bit 'surprised' because my top eyelids were lifted and thus my eyes looked very open. But four months later they have dropped nicely. The filler has held, and my eyes now look normal. I am absolutely rapt that I have my self-esteem back. I am sure the effect will last this time. I may need more filler in the future, but at this stage I can say that finally the nightmare is over. One comment though - because of all the surgery on my eyes, they are extremely fragile. If I accidentally put pressure on either of them while I sleep they weep for hours. But it is a small price to pay. The first time it happened I also had puss oozing from my eye. I called Dr Burt and discussed this with him and he invited me down to Melbourne again to see him personally. He reassured me that it would all settle down and it has. It was worth the cost of the trip just to have that reassurance.

It's NOT OVER yet!!!

As you can see above, after my treatment by Dr Burt, my eyes became beautiful again and my self-confidence was restored! I felt NORMAL and HAPPY, and although the treatment put me into debt I felt it had been all worth it. I was finally free to be me again. However, it only lasted three weeks. Three weeks of happiness and normality. Suddenly my eyes began to cave in again and I had deep lines develop above the eyelids. I freaked out and contacted Dr Burt, who did extra filler for me, especially in my right eye. The result was a lot of swelling and my eye looked half closed. I thought this would go away, but it hasn't. I look revolting again. I look deformed. My eyes are a different shape to each other, my right eye looks half closed. (See photos – yes, I am wearing make-up in the photo where I think I look ice, and I’m not wearing any in the other photo, but you can still see that there is a marked difference in my appearance.) I feel like a freak; all my self-confidence has disappeared and I'm back to wearing dark glasses wherever I go. I don't understand why this has happened, and I'm very depressed. See photos below. Will I ever look normal again??? Dr Burt was great; as I said above, he did everything he could to help me and seemed genuinely concerned and interested in my case. I don't blame him. But I do want answers... I live interstate and can't get back to see him, and even if I could, I don't know what he could do to fix this. This has been one of the biggest mistakes in my life, and I wish it had never happened. I blame Dr Faizal and DermaMed, who still both refuse to acknowledge my letters or e-mails about the situation. They are unprofessional, unethical, and lack any sort of integrity or morals, with no regard or respect for the clients they have treated so badly.

Finally, some help!!!

I can finally say after a year of suffering and misery beyond belief, that I have a resolution. I found a wonderful ocular plastic surgeon by the name of Dr Benjamin Burt, in East Hawthorn, Melbourne, who was able to restore my eyes to some sort of normality. He did a blepharoplasty repair, and three sessions of dermal fillers, over two months. The result may or may not be permanent, as fillers generally disperse into the body after a while, but he is hoping that because the eye area is not used as much as say the mouth, it may last. Worst case scenario is having to have the filler done every 12 months. You will see by the photos what an incredible job he has done. He has literally given me my life back. If anyone is seeking a competent, highly skilled, and kind ocular plastic surgeon, I would suggest that you travel even from interstate to visit him. Please see before and after photos...

Provider Review

Dr Faizal Anwar
Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
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Interactions with the Doctor were always brief with few words spoken. He seemed a nice person, but that doesn't make him a good surgeon.