It's All About the Right Dentist - My Horror Story - Brentwood, CA
I am in the thick of a Lumineers nightmare right...
I am in the thick of a Lumineers nightmare right now that you need to read about before making the decision to do Lumineers. Hopefully you can learn from my mistakes. I want to start off by saying I own some of the fault since I did not research the procedure and the dentist well enough. Having said that I placed my trust in the dentist and what she said, which should have been enough.
I had 8 Lumineers placed on my upper teeth right before New Years and had planned to do 4 more on the bottom. I chose Lumineers for the sales pitch of "2 easy visits, no drilling, no pain" and boy was that false advertisement! In my first visit I suffered through an hour of drilling on my 12 natural teeth to roughen the surface so the Lumineer will adhere to it. They not only roughened the surface of my teeth, they shaved some down a bit as well. Nothing major but definitely took some outer tooth off. After the upper Lumineers came in I sat through the initial application that took over 2 hours, half of which was spent drilling and shaving the new Lumineers down. They went in and literally looked like horse teeth. They were huge and stuck out well over my bottom lip. All of them were cemented together like one big tooth. I felt like they carved them out of a bar of soap! The first look at them left me in complete shock, to which the dentist said “we’re nowhere near done – I have to shape them now”. I thought there was no drilling! I thought you get the impressions done and send them to a lab so they come back exactly how they should be – no drilling, no shaping. Needless to say the first visit I sat through was about 1 ½ hours of drilling that left me with these huge teeth two days before my NY Eve party. I left her office sobbing out of control.
She scheduled a follow up visit to remove the cement that fused my Lumineers together and shape them more. After over 2 hours of drilling and shaving of the Lumineers, not to mention some of my natural teeth again, I decided to walk away. There was no way it should take so much drilling after putting them in. Don’t they come ready to put in? The shape is definitely not right now and I’ll never have a good bite if I don’t fix them. Sadly I could not find any other cosmetic dentists in this area that work with Lumineers so I’m in a tough situation. I saw another more reputable cosmetic dentist and have been told to take them all out and go with Veneers. He indicated the gumline is wrong, the shape is terrible and there is no way to repair the damage. To be fair he is trying to sell services as well so I have another appointment this week for a second opinion. Now I have to start a legal battle to get my money back so I can have the funds to fix my teeth, this time with Veneers. I hate that I am starting this nightmare all over again with the added cost this time of removing my damaged Lumineers.
I hope my experience is helpful to you and that you do what I didn’t do – ask a ton of questions and do a lot of research on your dentist. Nobody should have to go through what I went through.
Replies (27)



If you're happy with your teeth and just want to keep them bright, I am a HUGE fan of Crest White Strips. I don't drink coffee, but am addicted to Diet Coke and love red wine. But I still get lots of comments on how white my teeth are! Can't recommend them enough.

*Scratches head and wonders* :)



I am still sort of conflicted, but overall, it looks better I think. I don't wear the nightguard which messed up my bite, so my bite has gone back to not popping my jaw. They definitely are bigger than your own teeth. So be prepared for that, but the can certainly be shaped and mine have been somewhat. They need more shaping but I am not ready for more dental work. SO they can't be that bad right? They are not white white white, but one of my kids noticed right away and loved them. I also got a bridge at the same time and it is still an annoyance, but they don't effect my speech since they were reshaped and they look cleaner and younger by far (I am in my 60s) than my own teeth. Now I look a the teeth of my friends who are my age and they look aged and yellow. SO it is a trade off.

Hi, I am to going through a lumineers nightmare. I believe its the dentist not the product. I had mine put on 5 years ago and with in 2 weeks my top 2 fell out while I was brushing my teeth. Since then all 8 4 on top and 4 on bottom have fallen out and broke over 6 times a piece. No lie. They are brwon and stained and 5 of them have cracks in them. Last year one of them wouldnt stop cracking off and falling out so I have a temp tooth in its place waiting STILL to see whats going on. Its awaful. My before smile was 10 times better then what it looks like now. I wont even laugh or smile because I dont want anyone to see my teeth. I paid $12,000 for my front top and bottom 8 teeth. I emailed the company and hopefully they can all be replaced
:(




I think that you made the right decision. I had tried zoom and lots of other things first. I don't totally regret it, but I think that better technology will come along as well as more dentists with more experience. I had a friend years ago who had very yellow, almost brown teeth. She was an amazing woman, very intelligent and always taking classes. This is a superficial thing to say, but I was very distracted by her teeth. I always wondered why she didn't have them bleached or cleaned up. No I realize that maybe they were like mine, naturally yellow and then further stained with age ( she was in her late 70s, I am in my 60s) So I think that memory also played a part in my choice. I really do enjoy seeing the white smile in pictures of me (and it isn't the "whitest Jessica Simpson color) but they look so clean and unlined. My teeth had etched lines in them and were very almost scalloped on the bottom. Of course that looks more "natural " for someone my age, but also nasty-natural. So I am going to have the dentist (who I like my dentist) pare them down a bit more when I feel I am ready, but in the meantime, they don't look totally stupid and as I said, it is a trade off. I have so many friends my age with no dental insurance who are missing teeth and have temporary ones that look terrible , so if I were younger, I would definitely wait for better technology, but for me, I think it was an okay trade off.
Hi San Francisco,
Welcome to the Lumineers community. Wow, it sounds like you went through a lot, I'm so sorry. Have you gone and seen anyone else about what to do now? Please keep us updated and thanks so much for the review.
Thanks,
-Britt