Office review: horrible office

Made an appointment for a 30 minute explant at 3 pm on a Tuesday. I paid a total of $4400. The office told me I needed to be cleared by my doctor for surgery before they can proceed. I called back the next morning to tell them my doctor would not clear me for surgery. My doctor sent them her denial, yet still the office would not give me back my $500 deposit that I had just made before closing on the previous day. Ziggy, the office manager, was extremely rude and said it is in their policy not to refund deposit, even in the event of a doctor not clearing a person for surgery. So, be careful with this doctor. We work hard for money to just have it taken.