You Decide for Yourself...

I began looking into Finding a plastic surgeon for breast augmentation in April 2020. I am 43 years old and I have wanted larger breasts since I realized at about 15 years old that I was not going to get them through genetics. I contacted About 20 different surgery centers, and was even looking into medical tourism packages. I put in for a consultation with professional plastic surgery and was contacted almost immediately. I am an out-of-town patient so I did not have the opportunity to go into the center everything was done through email and text and phone calls. I sent my pictures and they gave me the quote. $2800 for saline implants, Which I was told included everything anesthesia, surgeons fees, labs, EKG, compression garments and stockings, and ALL FEES, the whole 9 yards, all inclusive. I have the text and will upload it to the pictures here. Since it was so affordable I elected to have liposuction on the area under my chin, which I am genetically predisposed to a pocket of fat even though I am 5 foot seven and 115 pounds. This was at the cost of an additional $500 which I was under the impression included everything, same as the implants. After I was given the quote I explained that I had contacted several surgeons and would be making my final decision in the coming weeks. I was contacted every day by a woman named Kimberly at professional plastic surgery asking me if I had made up my mind. I always politely explained that I was still waiting to hear back from other surgeons as I wanted to be 100% sure and confident in the practice that I chose to perform this. This went on for several weeks, she did slow down with the texts to about 3x a week. Then one day close to the end of May she called me and said that they were ending the special on breast implants and then the price would be going up as of Monday. I was still waiting to hear back from one center in particular that I was very interested in but for some reason the wheels of progress were moving slowly with this particular center. The doctor had not yet reviewed my pictures and gotten back to me. That being said with the other provider being a? And the special ending I just want to head and made the $500 deposit. I was emailed the contract a few days after I had made a deposit, and though I had asked a couple weeks earlier to please see the contract before I made my nonrefundable deposit, because I just wanted to read over it and be sure of what I was getting myself into, I was never sent that information ahead of time. This should probably have been my first clue. As soon as the deposit was made the text messages and phone calls ceased. I had even left the surgery date open because I wasn’t sure exactly when I would be able to make the trip to Miami. No one contacted me at all to see if I was ready to schedule, I had to chase them around through phone calls and text messages. During this period I come to find out that my coordinator, Kimberly, no longer worked at the center, so apparently I was just floating in limbo with no one to coordinate my surgery or assist me in anyway. Several text messages and phone calls over the next week finally resulted in me being assigned a new coordinator by the name of Cyndi. She was very pleasant and nice and much more helpful than the first coordinator. We selected a surgery date for June 24. I never received any confirmation through email of the selected surgery date as I had when I first signed the paperwork and made my deposit. The first one Stated that the surgery date was pending and gave a few pre-op instructions, Such as to arrive between 9 AM and 2 PM the day before my scheduled surgery for the consultation and not to drink or take drugs and what vitamins to take. I was never contacted by anyone from the surgery center again. I reached out several times and the responses were very limited. Fast forward to approximately five days before my surgery. I again attempted to have the final paperwork stating the date and times of my appointments sent to me and received the response “DO YOU HAVE A SURGERY DATE?” Ummm, yeah, and why is it not in my file? So finally, 2days before we were scheduled to leave for Miami, Cyndi got it straightened out and I was told to arrive as instructed in the first email instructions. My boyfriend and I had all the arrangements set up for the stay and drive from central Florida to Miami for the surgery date of the 24th. Two nights at an Airbnb was all we booked, one night after the pre-op consultation and one night after surgery for the follow up the day after. I was originally going to fly down with my friend, but my boyfriend needed to go to Key West to take care of some things, so we decided to drive down and just make the loop. (This little tidbit of information will make sense in a few more paragraphs) I have to come back and finish this story later on lol! I have to take care of a few things.. brb lol!

ok, so where was I? oh yes.... So we drive down to Miami the morning of my 'consultation' and arive at around 10 am. I sign in and 3 1/2 hrs later, am finally seen. I am expecting to speak with the surgeon or at least a medical professional in regaurd to the different implant types, CC's, how they will be inserted IE. axillary, nipple or under breast, and also if I am a good candidate for the chin lipo or if I would be better with a prcedure that removes skin as well. I was expecting to select the size and type, the incision site and be informed about instructions and what to expect during recovery as well as pain management post-op. That is NOT what I got! My consultant was a front desk worker and all I was given was paperwork to sign and charged $120 for a compression body garment. Funny thing is, the garment was for BBL or body lipo.... (actually NOT funny at all that she didn't even have my procedure correct) Again, back to the 'ALL INCLUDED' quote..... When I asked about the 'consultation'' end of it, I was handed a silicone implant to feel, even though I was getting saline. When I asked specific questions about the implants and procedures she told me that the surgeon would go over all that with me pre-op! So much for my 'consultation'! It was nothing more than waiting for over 3 hours to sign paperwork and have my blood drawn. WTF? Ahh, the blood draw... let me tell you about that too, lest we miss out on some of the fun! I do not have any problem with needles or having blood drawn whatsoever and I have good veins. when they took me to have my blood taken, there were 2 women in the room and one was CLEARLY in training. I don't think that I've mentioned that almost everyone that works there spoke english as a second language? So me not speaking Spanish was cause for communication issues on top of everything else! Anywho, the experienced girl proceeded to explain the blood draw procedure to the trainee, whom I don't think had ever attempted it before and allowed her to take point. I can only assume she had never done it before, but what clued me in was that she tried to take blood from my TENDON! After what seemed like 10 minutes, 6 vial changes and me practically passing out, the other girl had her stop digging around in my tendon and took over. The draw was over in less than a minute after that but I was so woozie I still felt like I was going to pass out and that never happens to me! I was told that someone would call me that evening with my surgery time for the next day and that I was not to eat or drink anything after 10pm. I get the call at about 7pm and instead of giving me a surgery time, she tells me that because I'm over 40 that I need an ultrasound (key word) of my breasts before the Dr. would operate, to the tune of $120 at my expense! HMMM, all inclusive? and how the hell did y'all miss the fact that I was 43 and tell me I needed this before I came down!!!!? I was given an address. NO practice name, NO phone # and told they open 'early' so be there first thing in the am so the results can be sent and the surgery proceed that day. HA HA! I arrived at the radiologist at 9 am, only to find out that the order had NOT even been sent!!!! So I call the center and ask for it to be sent and I even had to get the damn fax # for them! FFWD 3 hrs, I am finaly taken back for a MAMMOGRAM! So I head back to the Airbnb and await the call. As it's getting later and later, I ask my coordinator, Cyndi, if I am getting the surgery that day as planned or if I shoud try and get the bnb for another night. No definitive answer on that untill around 7 pm. I get another call stating that the Dr. wasn't satisfied with the results of the MAMMOGRAM because I have dense breast tissue(?) and I need to go back the next day for, guess what? An ULTRASOUND!!!!! at my expense! WTF AGAIN?????She told me I had an appointment at 11am and was also give the no food or drink after 10 pm again, mind you, I hadn't eaten or drank since 10 the night before!!! I contacted the bnb host to see if the place was avalible for another night, but alas, it was booked.. I then had to scramble to find somewhere else for the next night as I was only suposed to be in Miami for 3 days, not 4. I lucked out, but it cost me an additional $100 for the night and $40 of that was a cleaning fee that had i known beforehand that I would need 3 nights, I could have avoided paying the second cleaning fee entirely by booking 3 nights at the get go! This my friends, is why I said about driving vs. flying as I had originally planned, because if I would have had a return flight booked for the 25th I'd have been EXTRA screwed! So another trip and another 3+ hr wait and another $120 and NO ORDER SENT OVER (bit of a trend here) until I call again, I FINALLY got the ultrasound that I was supposed to get the first time. At a little after 3 pm, I received the call to come in for surgery and arrived around 4. At almost 7pm (whats with the 3 hr waits?), the surgeon comes into the room to mark me and I begin to ask him about the things that SHOULD have been addressed at the consultation. He looks at me and says "didn't they go over this with you at the consultation?" I replied "No, she told me that YOU would go over everything with me." He shook his head as if in disbelief and proceeded to give me a quick q&a, at which time, I was so nervous about the surgery itself, I forgot to address a bunch of things! One EXTREMELY IMPORTANT thing was the pain management. My body DOES NOT respond to opiates or any analgesics without a very high dose, usually at least twice what a normal person would require. No, I do not take any analgesics or opiates regularly, so it's not a tolerance issue...I just don't get the same effect others do. My son is the same way. But luckily I was blessed with a high pain threshold and tolerance. Next thing I know, I am being taken to the OR without a clue as to what size boobs I am going to have! I pulled up a picure and showed it to the surgical team and said "thats what I want, please. as big as you can go without danger of tearing during recovery and still look somewhat natural" One of the team said 'oh ,you want to go big' to which I replied "not dolly parton or anything, but yes, pretty nice size" lol. I have to say that the surgeon and the team were very nice and put me at ease despite how I was lamenting my choice of practices and going over in my head everything that could go wrong, if the past 3 days were any indicator of what was to come...! They made me feel like they cared and wanted to do right by me, unlike ANY of the other staff. Cyndi was nice to me, but it felt very rehearsed and not at all genuine, along with the lack of attention to details and staying in contact with me prior to my trip. Maybe I was just ticked about everthing and was projecting it on her, IDK. I lying on thetable with an o2 mask as they tried to get a vein, again, but this time I was dehydrated from 2 days of not drinking anything except during a couple hours, so the had to try twice. They must have gotten a good one because the next thing I know, I'm being woken up and stuck in a wheelchair in EXCRUCIATING PAIN! Apparently they don't give you ANY morphine or pain meds AT ALL before they wake you, because there is no way in hell you could be in that much pain if they had! I've had surgery before, not plastic though, I had my tubes tied, twice (another story that I will spare you), but my point is, I most certainly was not in that much pain immediately upon waking and I know what pain meds feel like and there was NONE of that! on top of it, I was woken instead of left to wake up on my own and immediately shoved in a wheeelchair and taken down to my boyfriend's truck. I was handed 2 paper prescriptions, one for antibiotics and one for pain meds. Not actual pills, but scripts to be filled at the pharmacy. It's 10-11 pm! not 100%sure cause I wasn't looking at the clock! SERIOUSLY!?!? hOw are you going to send someone home at that time of night without even 1 or 2 painkillers to get you through till morning!? My boyfriend even asked if they could give me something till morning and the answer was NO! WTF?!?! It just so happens that my boyfriend has rheumatoid arthritis, so he had some Tramadol, which are basicaly like Tylenol with a little kick, but nothing very strong. At least the few times I've taken them, they haven't done much in the way of pain relief for me. They are the wussy little broter of real pain meds, basicaly a joke for anything other than a sprained wrist... I immediately took 2 then about a half hour later another 2 and so on all night. After about 6 of them I finally felt a little relief but no way was I going to sleep! I was in WAY too much pain! I looked at my prescriptions in hopes of some big girl painkillers and what to my dismay do I read? A flipping perscription for 10 tramadols! I'm totally blown away! I took 10 of the things before 7am! I couldn't stand the pain from the breast stablizer band that was at the top of my boobs, so after about 8 hrs, I had my boyfriend loosen it a bit. All night I had what felt like lack of circulation in my arms and as soon as he loosened it, the blood flow returned to my arms and my pain was cut IN HALF! They had put it on me so tight that it was cutting off bloodflow! I still have marks almost like brushburns from the thing a week later!
I have to get some things done, so I will finish this up soon. Stay tuned! Lol

so here I am 2 weeks post-op and I think I am desperately addicted to Tramadol because of the 20 total they prescribed me ten first and 3days later ten more, NOT!!! LMAO! Any who, I sent multiple texts and calls to Cyndi over the course of 5 days snd got NO RESPONSE...Some were urgent as far as felling like I couldn't breathe in all the way and that the sports bra was not supportive so should I purchase a surgical bra for the supportor was I NOT to have supportin my particualr case. among other things. FWD to yesterday, I called the office for the second time because I was getting no response from Cyndi to my texts. i called 2 days after surgery to ask the urgent questions abd was told that Cyndi was ill and not in the office. OK but don't you think that she could have told me she was unavailable and referred me to someone else OR that someone would have been assigned to take over the patients that she was working with??? I'm astounded!!! FOR REAL PEOPLE? So I call yesterday and wanted to find out how many CC's my implants are (still don't know!) and that I belive the right one is leaking. I was given a # for another person, the head surgical nurse. I left a message and then call the office back and was told that she was in surgery all day and would return my call that evening. NOPE!!! AGAIN NO REPONSE! Cyndi is now back in the office after, I was told, a serious medical emergency and she text me a # to send pictures to, which I did, so the Dr. could take a look. I didn't even get a confirmation that the pictures were received and or sufficient. Or my genuine concern for HER health, I'm just that kind of person that really gives a damn about others. Maybe
I'm weird? IDK!?!
It's now 8:30 am on Thursday June 9th, I will call again and see what I can find out and send more pictures as my breast seems even more (deflated?) today. I will update as soon as I know something...I had HOPED that the first part would be my last update, but it seems the adventure continues....

I just tried to uplad photos of my breasts (not naked, because I'm not sure that's allowed, I will check) but I got 'error uploading files' so I will try in the next update...
also I would like to upload recipts,but I don'thave any except for a $60 refund(for the body garment) and for the radiologist. I do however have my credit card statements I can screen shot and post for proof of me being a client of Professional (YEAH RIGHT) Plastic Surgery.