Treatment Provider

Douglas L. Gervais, MD
Board Certified Plastic Surgeon
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Amazing Overall

I started doing research online and narrowed my consults down to 2 clinics in my area. His website is incredibly thorough, includes scientific backing, and is very professional. The reason I chose Dr. Gervais and his team was because everyone was always very thorough. Every single member of his staff from the schedulers, the financial counselor, the nurses, and Dr. Gervais took time to answer my questions whether it was in-person, over the phone, or through the secure portal. They were very gracious when I wanted to schedule a second fitting appointment right before my surgery date and accommodated their schedule to squeeze me in. Communication leading up to my surgery and following was also reassuring. Another reason I chose Dr. Gervais was because he does surgery in-house rather than being admitted into a hospital. With COVID, I felt this was a much better option than some other clinics. I also liked that I got to meet and chat with the anesthesiologist before going into the operating room. They also made it very easy to communicate with my designated care taker and he felt very comfortable with the post-op care once they had gone over everything before and after my surgery. I really appreciated the same-day phone call and all of the post-op follow ups from the clinic. I had zero nausea after my procedure and no pain (moderate soreness), but it's different for everyone. I'm about 2 months post-op now and feel great. I've been back in my usual routine and easing back into more intense workouts. I have zero swelling or tightness, the implants have settled and softened nicely, and my scars are healing well (I was also given a tube of scar minimizer at my 6 week follow up - it's the little touches that are really nice). Overall, an absolutely fantastic experience and I would definitely recommend Dr. Gervais.

The only teeny negative was having to book out a little further than I would have liked because he was so busy. However, it does show he's sought after and his patients are willing to wait rather than go somewhere else.

Provider Review

Board Certified Plastic Surgeon
4825 Olson Memorial Hwy. (Hwy. 55), Minneapolis, Minnesota
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Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times