Medical History Issues

If I could give them no stars I would! Let me say everyone was polite and helpful until it came to Cristy Bastardo. She reviews the pre-op documentation. I filled out all of the medical forms truthfully and honestly and answered all questions honestly. NOWHERE on the forms does it ask about current or previous mental illness. AFTER I paid my deposit, paid for pre-op labs, went to see my PCP for medical clearance, Mrs. Bastardo cancelled my surgery with a subpar explanation that the doctors she works with don’t take patients with bi-polar disorder. I am not currently under the care of a psychiatrist. I am not taking medication and have not been for months. A psychiatrist I saw in January 2020 considered my condition in remission and all of this was stated in my pre-op paperwork from my PCP yet my surgery was cancelled without consideration of ALL variables. I understand the doctor not taking certain medical conditions but if there are conditions that exclude patients...this should be stated up front! And if mental illness is an exclusion than they should ask about it on the medical history form! I do not understand not asking about a condition on the medical history form but than excluding someone for such condition! They also told me I’m not eligible for a refund! Even though they never asked about previous mental illness on the form! Ridiculous! Cheaper is not always better!