I'm Delighted with my Results

I came to Istanbul, from Bali and was under the care of Vomer Clinic for 3 weeks. I had my first procedure on 1st Oct 22 with Dr Cagil. A combined surgery of a BBL, 360 Lipo, mini tummy tuck and fat transfer to lips, cost approx. £4700, inc. hotel, breakfast & transfers. On 10th Oct I had a midface pull & temple lift with Dr Bilgen which as approx. cost £4500. (Separate review) I chose Dr Cagil over surgeons in Singapore, Thailand, LA, & UK as he has the safest method and best results for the BBL in my opinion. From the initial Zoom call I felt very at ease with him and was confident I had chosen the right Dr. I would say Dr Cagil is very skilled and talented plastic surgeon, and him and Dr Bilgen work very well together, which was interesting as they are couple. He is very approachable, caring and easy to talk to. More importantly, I am delighted with my results, I can’t stop looking in the mirror at my body and it’s given me a massive confident boost. My clothes look so good on me, the shape is very natural and I would highly recommend him. Few notes on the overall experience as there are some improvements that could be done, and I’d like to give an honest and fair review for the readers. My customer liaison person was great, she fantastic customer service skills and for the full 3 months in the lead up to my appointments she held my hand, virtually. She spoke great English, had a great attitude, always answered all my questions putting me at ease, although she could be a little over familiar at times, but I’m guessing that’s part of the sales technique, pushing for a connection. Sadly, she left the business when I arrived in Turkey, only 1 day after my first procedure. My hospital experience was acceptable but not great. I felt safe and cared for but none of the nurses spoke English. It took four attempts from four different nurses to insert the IV needle, leaving my arms heavily bruised. I wondered if they were in training. A lot of the nurses smelt like cigarette smoke too, I understand that it’s more common to smoke in Turkey, but I was surprised in a clinical environment. I was discharged from hospital after 1 night. This meant my next 2 nights in the hotel were very stressful, as my drains were leaking blood, leaving my back & corset constantly wet, the bed soaked in blood. It took me 30 mins to get out of bed to go the toilet as I was alone, in pain and could barely move. When the hotel cleaner came in the morning, she was mad and telling me the blood in the bed was a big problem, I was so embarrassed and felt very vulnerable. I did feel a little abandoned and when I reached out for support, I was told it was normal and to stick with it. It’s not pleasant being wet in blood for 2 days, I smelt awful and couldn’t sleep. After these 2 days, I was picked up and taken the clinic by my new customer liaison guy. He was warm, friendly, very playful and had great a flamboyant personality, yet also a little over familiar at times same as the first person, saying the odd inappropriate things. He took me for my first check-up, but after a stressful 2 days, I ended up in an emotional pile and kept crying, although he was very comforting, he also left the business. The doctors were also very comforting, they then removed the drains and kindly let one of the nurses come back to the hotel to help me shower which I was happy about and this lifted my spirits. I would highly recommend either bringing a friend to help your through the first few days. The hotel I stayed at was good, yet basic called The Mia Berre. Most of the staff were friendly and professional, some were not, but considering it was part of the price, it was acceptable. The hotel could really do with updating its music playlist. There are about 12 sad songs by a Sax, on a loop, it was annoying when you're trying to be positive as healing. Overall summary, I’m 100% happy with my result and would return to Dr Cagil for any future procedures. Areas to be considered for improvement are the choice of hospital & hotel, some training for customer liaison staff.