Consultation review: proceed at your own risk

Proceed with CAUTION and ask a lot of questions. I am giving four starts because I thought Dr. Ball was compassionate and kind during my consultation. I want to be fair to him, as he was professional and has a very good bedside manner.

However, two of the office staff, the surgical tech and office manager were behaving like bullies. They tried to intimidate me and make decisions about my medical care that is not within their scope. Needless to say, i cancelled my procedure and will be taking my business elsewhere. I much rather walk away from $500, than invest another $11K with these folks. Great Dr., awful back office and surgical staff. Proceed at your own risk.