Amazing Surgery, Not So Great Stay Experience

I want to start this about how this has broken my heart in disappointment and I am going to do everything in my power to make sure another girl doesn’t experience this.

I got my surgery and did my research and thought I found the best doctor. I paid over the average amount to get good results... and my life has been ruined since this surgery.

At first, my healing looked beautiful, then I started to get pain on my left side found out I had an infection and medication wasn't helping. I had to fly down to Florida to get my left cheek cut open and push the infection out then left with the hope that will heal later... but its been months and thing just keep getting worse every day I look at my huge scar and cry cause I am scared and left with little answers.

I have been on medication for months and now they have sent me out to an infection doctor that can't get me in due to covid— I am in pain, scar, and scared. I didn’t get much of how they will make this up to me or an apology. Pretty much told it was my own fault... so disappointed and I will tell you I regret this so bad I was already insecure but at this point, I miss my old body...
I've reached out to other doctors about getting fix but due to the infection, I have no idea when I will heal. Please pick another doctor to do more research than you think. I am left with medical bills and having to pay for medications. I saved this money and it was a gift to myself after my parents died last year now I am left with heart break. And very hopeless.

The office experience was with my blood getting taken out for a test, it was the first time I associated with the nurses. While the nurse was taking my blood she answered the phone, then pulled out the needle pretty quickly and blood went across the chair...I don’t really understand why she answered the phone and never in my life getting millions of blood test run have I ever experience my blood getting spilled out..? as I’m talking about an office experience as I was leaving the office after surgery it seem like the nurses were in a rush,they were quickly trying to get me off the operation bed into the chair to the point where it brought me to tears begging them to be slower. If this is part of the procedure something should be stated before hand, that way the patient does not see it as bad etiquette.
Now the office experience at Dr. Magic’s new location was the first location I came to after the hotel I was very confused and rudely greeted at the door and I say that harshly. It’s like they weren’t expecting me at all which is very disappointing i’m guessing there was some sort of mixup but I didn’t get much of an apology for it. I thought I paid cash for my services but as they were trying to get the paperwork sorted the lady stated to me before we even had everything clarified that “I had to pay for something” as like I came all this way and I wasn’t going to pay? I actually had to pull my cash out to show her that I was ready to pay for the services I just needed to be clear on everything. I was less angry and relax when I got to speak to Rubi she was kind and helpful I wish she was the first person to greet me in the room. I was confused because I thought I would see the surgeon (which luckily Dr. Magic was there in time to see me) coming all this way especially with cash it was very upsetting that at first I was told I wouldn’t get to speak to him, it very much concerned me later as I spoke with another girl later on it almost felt like a sex trafficking area and I just fell into a trap... I kinda say this jokingly but I’m kind of serious at the same time that maybe there should be different tactics in the way to make people feel more comfortable coming to the office from far far away places. I’m not a professional when it comes in to the stuff and I don’t know where Office stands in new developments maybe more signs and stuff put up that show that we’re at Dr. Magic‘s office something to light it up maybe? so even if he isn’t capable of talking to the patient on the first day that we can feel confident that that is his office. Side note the address that is for Fort Lauderdale is incorrect it is not the proper address to get to that location.
Hotel experience was the hotel appearance is very nice but a helpful thing that would’ve been nice to know is that when you get to the hotel you have to have a credit card to do a $50 deposit which luckily I did but some people don’t. The cleanliness was not very well, service didn’t come by very ofter which Is important because I need to towels for showering and cleaning, so forth. The front desk was also not prepared when I first arrived even though that I was told in email that they should be ready when I got there. This is third-party issues but I do see it as that it represents your practice.
Nurses experience went well there at first when I was with Daisy she was very kind, and patient help me get comfortable very quickly I didn’t want her to leave, I only got a short period of time with her. As the other nurse came she’s not very helpful, didn’t have much information and left the room quite often without notifying me or my company. The nurses name was Jessica also left the room a few times without locking the door as I was completely naked in the room sometimes completely by myself in the room as I was informed that she had a master key which makes her perfectly capable to get into the room at any time so this is pretty unacceptable also dangerous.. She did not keep track of when I was supposed to take any of my medications, we had to remind her multiple times. She was not very cleanly she threw my used needle on my table. Worst part of the experience I was supposed to take medication at 3pm this nurse left the room and was gone for multiple hours as I was napping, my company was sitting downstairs at the bar and saw her leave the room didn’t think much of it and then wrote down on the paperwork that she gave me my medication at 3pm which is impossible since she was not there I ended up taking my pain medication at 4:30 when I woke up in the room in agony pain by myself. The nurse also left quite earlier than what she was supposed to I was supposed to have the nurses for 30 hours I did receive the time I paid for. I got a chance to speak with the other girls that got surgery , I was quite jealous of how well their nurses were helping them with pain/comfort because my nurse didn’t reach those levels of treatment at all with me. My companion was the one that had to help me out most of the time. Dont get it wrong she was a nice nurse she just did not do her job.
Information experience. It seems like there is a lot of information to go through as it’s been sent to me in emails. I’ve tried to read it all just to make sure that I got all of it and it seems like I couldn’t absorb as much as I wanted to. I am a person that never had any type of plastic surgery or any surgery matter fact. I felt like I was lacking a lot is faja information also access to fajas, the size that I needed wasn’t available and honestly compared to the most of the ones I’ve seen online it’s just wasn’t the greatest one that was out there. It would be great if the office would at least recommend some outside sources just in case somebody wanted to go with them. From the information for some odd reason I expected nurses to be with me (or on site) the whole entire time that I was there and it is for a fact that you only get 30 hours with a nurse so if that was just maybe a bigger print that would be well appreciated for most people because I would’ve paid extra to have a nurse with me for more time if I would of known.
With all this being said I do want to say it wasn’t a horrible experience I just expected it to be a lot smoother and less confusing. I’m really happy with how the surgery went. My experience with Dr. Humberto Palladino was amazing and if I wouldn’t get to see him on the first day that I arrived to prepare for my surgery I probably would’ve of left that day. I would still love to do future business with him as a surgeon. I think most of the reason of all the faults is just new developments, most of the rush is because how popular the office is.