Ideal Image Poor Customer Service - Braintree, MA

Sort by:
*Treatment results may vary

I am on my 6th treatment. I was taken in 20...

I am on my 6th treatment. I was taken in 20 minutes after my appointment and then told I was there for bikini. I corrected the lady and told her - I was there for all the areas I paid for which was upper leg and bikini. She said she didn't have time because she had another patient so she could only do bikini or I could wait 2 hours if I wanted all my areas? Bad service all around!! It hurts just for the time of treatment- it is very expensive at Ideal Image of Braintree MA - I was treated very poorly. They were late and they caused me to have to reschedule. DON'T GO to Ideal Image!! I wish I had looked at Realself first! The hair is going away, but not all - it seems to be growing back after the time in between visits so that is a lot of money for short term hair removal..... I still have four more visits but who knows how long that will take with how they treat you the further you are from the day you paid!
Julie would have

Not doctors

2 out of 5 stars Overall rating
1 out of 5 stars Doctor's bedside manner
1 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
1 out of 5 stars Time spent with me
1 out of 5 stars Staff professionalism & courtesy
1 out of 5 stars Payment process
1 out of 5 stars Wait times
Was this review helpful? {{ voteCountOthers + ' other' + (voteCountOthers == 1 ? '' : 's') }} found this helpful