Nice Place but Rude Staff

I was excited and drove 1 hour to this spa. I read the Yelp reviews and their IG is very promising but this is all just marketing. I had a tear trough fillers in LA and created a temporary lump. I went to this spa to have it dissolved, I also end up getting Botox for my neck. I paid $750 for Botox, $15/unit w/c is very pricey and $100 to dissolve my fillers. After 6 days I noticed my lumps are still there, It didn't really go away and on top of that, I have a bruise underneath my eyes. I've been overdosing myself with arnica pellets for my bruises. I called their office and I spoke with Adriana, one of their receptionist. She was rude and unprofessional. I mentioned that my lumps underneath my eyes are still there so it didn't dissolve and I was told by Adriana that I had to pay again to dissolve the remaining lumps. Why would I pay again, for the service that I already paid for and it wasn't done right? I wasn't informed by the MD that I had to come back for the second dose to dissolve the remaining lumps. Adriana didn't even apologize. I was expecting her to say "I'm sorry if your lumps didn't dissolve and if you can come back here so we can fix it" that's how you handle customer service, but instead she kept on arguing with me that I need to pay again. She probably noticed that I'm Asian with an accent that's why she was being rude to me. $100 is not a lot but it's not the money it's the principle. I spent $850 hard-earned money for nothing. Why would I pay again for the service that I already paid for and wasn't done right? If you want an honest and medspa that you can trust, this place is not for you. They're expensive but not worth it.