Reviews you can trust, from real people like you.
How it works
- Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
- This multi-step process takes up to 24 hours from review submission to publication.
- Doctors can't pay to have reviews removed or hidden.
- Reviews are only removed at the reviewer's request or if they violate our Terms of Service.
If you have questions or believe we should re-evaluate a published review, let us know.
Sort by:
*Treatment results may vary
Horrible Experience
Horrible experience. This is the first negative review I’ve ever written as I am not one to ever want to say anything hurtful towards anyone, however I don’t want someone else to have the same experience I had. I had gone twice to inquire about getting rid of the dimples in my chin. I was told both times that receiving a little Botox would do the trick. Never was I told that there would be the risk my smile would be crooked if it didn’t go right. After going to get a second opinion “waiting the two weeks to see if it would settle” per the lady who had did this, I was told the wrong muscle had been injected. It was something she told me she had never seen in her 30 year experience. I was advised to just leave I alone and “hope that it relaxed before my wedding day” (6 weeks away). I decided to go back to the woman who did this at Calobrace to show her what she had done and to see if there was anything further to correct it who again told me “she would just leave it alone and see if it relaxed by my wedding day”. I understand we are all human and make mistakes and am not upset with the fact the wrong muscle was injected, however more so am upset that the risks of having this procedure were never explained to me the two times I had a consult with her. I would have never done this right before my wedding had I known this was a possibility. Now I am left to anxiously wait and see if my smile will be back to normal by wedding day. I had a cosmetic surgical experience here in the past and had a great experience, however after this I will never be back. I was not offered my money back and was instead again told “I would just leave it alone” after it was no fault of my own. I am highly disappointed and upset and hope someone doesn’t have the same experience I did.
Provider Review
Board Certified Plastic Surgeon
2341 Lime Kiln Ln., Louisville, Kentucky