Prepaid Botox sessions - annoying & disorganized practice

I used their location in Potomac, MD a few times because I prepaid for several sessions. That was a mistake. They cancelled appointments twice at the last minute via text, and when I called to reschedule I got voicemail and couldn’t reach them for over an hour. The whole thing was disorganized and unprofessional. Today I had to pay extra because apparently I only prepaid “half a face” each session, which was absurd and not the case last time.Lois was good, but the practice is an embarrassment to avoid.