Chief of Plastic and Reconstructive Surgery at Mass General Destroyed the Structural Integrity of my Nose. Boston, MA

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It has been two years since my reductive...

It has been two years since my reductive rhinoplasty with Dr. Austen. I have thought long and hard about the repercussions of writing what I hope to be an insightful and helpful review on his work and it's affect on my life. I have finally decided to do so after two years, not as an act of retribution, but as a warning to prospective patients seeking a rhinoplasty surgeon in the Boston area. Initially I did not want to do anything to hurt his reputation despite the awful result and the dramatic implications it had on my ability to: breathe, sleep, think, exercise. Not only because I am not the type of person to do such a thing, but also because I like Dr. Austen for some inexplicable reason; a true testament to his charm. If you are reading this Dr. Austen you probably know who I am, 18 male, ivy league school, came in to see you with my blonde mom. I am 20 now and I want to tell you that you have shaken my world. I think about you every night I struggle to sleep, and every day that I am weak. You need to learn more about this surgery before you do this to anyone else.

After his surgery I am left with left external valve collapse, left internal valve collapse, right middle valve collapse, with severe weakening at the alar creases bilaterally. I cannot breathe out of my nose at all anymore due to his careless and aggressive trimming and suturing of my lower lateral cartilages and his failure to recognize the need for prophylactic structural grafting into the areas of weakness his reductive techniques created. I will add that I had flawless breathing before the operation, and because of this Dr. Austen did not do anything to my septum. However small septal deviations can become symptomatic after persistent narrowing of the nose and become symptomatic. I therefore have chronic nasal obstruction due to swelling of the internal lining. You should read about this Dr. Austen it is very pertinent to performing this surgery.

Aesthetically the nose leaves everything to be desired. A severe, harsh, unnatural pollybeak deformity, with a C shape dent on front view due to my left upper lateral cartilage becoming literally detached and sunken in from where it should be.

I now have to pay 20,000 dollars to remedy this situation, not a good place to be in for a young man starting out his life. Stay away from this man for rhinoplasty. He is a slick talker, nice, and understanding on the surface, great tan, nice suit, Harvard groomed, cushy office position. Don't fall for it. His understanding of rhinoplasty techniques and their effect on the nasal airway is abysmal. He has a teaching position at Harvard but he needs to start educating himself.

Also I want to add that his 3d morph in my case, in retrospect after 2 years of learning about the nose and various rhinoplasty techniques, were unachievable -- vastly unachievable when taking into consideration nasal function. I would say he exaggerated what he could achieve to make the sale.

This is my closure. Goodbye Dr. Austen.
Boston Plastic Surgeon

Described above.

1 out of 5 stars Overall rating
2 out of 5 stars Doctor's bedside manner
1 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
2 out of 5 stars Time spent with me
1 out of 5 stars Phone or email responsiveness
1 out of 5 stars Staff professionalism & courtesy
1 out of 5 stars Payment process
1 out of 5 stars Wait times
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