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Consultation review - Boston Breast Center Dr. DelVecchio- Terrible Customer Service. Boston, MA

ORIGINAL POST

I had a consult at Boston Breast Center with Dr....

suergerionshopper
$100,000
I had a consult at Boston Breast Center with Dr. DelVechhio and was easily fit into the schedule. I had a consult, and paid the $100 fee for the appointment. I was told that if I gained wait, I would be a good candidate for surgery and could have 200-250cc's implanted. When I called back with additional questions after the appointment, I was told I needed to speak with a Patient Coordinator. I have since called 6 times and have spoken with the front desk person each time, told I would receive a call back and NEVER did. That's right, I called 6 times, and NEVER had a call back. No way in hell would I go under the knife by someone who minimally cannot even return a simple phone call. I have tried to search for the business under BBB in Boston and it isn't listed. I feel had, the took my money and have since been non responsive. If you are considering this facility just be careful! I am looking elsewhere as a result, to have my surgery.

suergerionshopper's provider

Daniel Del Vecchio, MD

Daniel Del Vecchio, MD

Board Certified Plastic Surgeon

Replies (2)

August 22, 2016
Well I have encountered the same problem, I put $1000 down for the bbl and I cannot get anyone to speak with when I call all I'm told this is a remote location and someone will get in contact with you, my surgery is in September
August 22, 2016
Just had surgery with Dr D today in his nyc office. Check out my profile. You will see toward the end I went through the same [RS bleep]. Almost cancelled my surgery because of it. It is his patient coordinator Javonica, she cannot handle doing her job.I couldn't get through to her either ,so I decided to track her down and call her at the Boston office, I also spoke to the front desk woman and complained about Javonica and how important it was i speak to her.called 3 times and never a call back from her knowing I had surgery coming up literally days away. Thank God Dr D has another assistant in his nyc office who is very helpful. I was infuriated,,I could not believe the unprofessionalism. We are all busy, but you take 5 minutes out of your day and,call patients back. I made sure to tell Dr D about her today and that he almost lost 10 grand because of her. I suggest just showing up at the office.
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August 23, 2016
This Javonica seems to be a constant problem. I've seen so many similar complaints about her on other reviews. I wonder why he keeps her around?
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August 23, 2016
He has her around cause she had her ass done too hers looks great not sure if he did t but he uses her to lure in patients
August 23, 2016
He seemed annoyed with her when I told him the situation, but than when I was in surgery my husband said they were joking and,laughing together, so I'm not sure if he's going to do anything about it. He really should tho, because she is bad for business and is a reflection on him
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August 25, 2016
LOL
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August 25, 2016
Pureroze that's hilarious!

Nicki that stinks - all lip service I guess.
August 28, 2016
Lol exactly
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August 29, 2016
It true!!!!
August 26, 2017
WueenBean28