Tummy Tuck, Breast Lift,lipo - Birmingham, AL

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I flew for my surgery which was done July 13. I...

I flew for my surgery which was done July 13. I had several procedures done. Dr hedden is great only downside I felt was that he was always in a hurry or rushed. So he was in and out and didn't really take as much time with me the patient. Some of his nurses are new and clueless, while others are awesome and helpful. I week post op I started having excruciating pain on my right side by where the drain was, I made several trips back to Dr.Hedden's office but they couldn't find the source of the pain. One nurse even told me it's the price I have to pay for beauty. One nurse said she suspected I had an infection. I was in so much pain I was in tears. One of his nurses hurriedly came and did an ultrasound and said she couldn't see anything. I went back home with my excruciating pain surving on pain meds. That night I was in soooooo much pain my mom took me to the ER at Grandview, that's when they discovered I had an abscess right under my tummy tuck incision line. I called the on call nurse her name is WIN she was awesome, the ER doc was able to speak to DR. Hedden about my plan of care. They concluded for the ER to discharge me it was around 4am at this point and head to Dr. Hedden's office he would assist me. Dr Hedden also went by the ER to view my cat scan which showed the problem. When I got to his office his nurse Win and Dr. Hedden were there around 4:15am, they took excellent care of me. He drained the abscess and all I have to do now is clean and pack it, till it heals ( not fun) . Overall so far I can't say anything but positive things about Dr. Hedden. The wait times can be loooong and his front desk isn't the most helpful. I also feel some of his nurses especially the pre-op nurses aren't very knowledgeable or they are new nurses. His nurses in the surgical side are very Intilligent and know what they are doing. Overall I would still go back to Dr. Hedden if I needed more work done. The nurse WIn is awesome and she genuinely cares, about you the patient. There is one more nurse on the pre-op side who also genuinely care and helpful. The rest if I was to return I would say no if they were to help me. I'm happy with my procedures, just uncertain about my tummy tuck since it caused me so many issues and currently have an open wound on it. Lastly I got the infection on the side I had my drain, his nurse said I can shower on the 2nd day with my drain in, most surgeons don't let their pt's shower while the drain is in due to infection so I'm still confused about that since its 50:50. I'm
Finally pain free, just had my dressing changed by the nurse Win. I feel so good, pain free I'm going for a mani pedi.??????????
Birmingham Plastic Surgeon

5 out of 5 stars Overall rating
3 out of 5 stars Doctor's bedside manner
3 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
4 out of 5 stars Time spent with me
5 out of 5 stars Phone or email responsiveness
3 out of 5 stars Staff professionalism & courtesy
5 out of 5 stars Payment process
3 out of 5 stars Wait times
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