Under Eye Bags Removed -Dr. Schaffer- Birmingham, AL

I found Dr. Hedden's office features in Sky miles magazine awhile back. I had been thinking of getting my under eyes done and decided to research this office. I am 48 and felt the bags under my eyes were aging me. I read nothing but good reviews and the doctors credentials were impressive. I called Hedden and was referred to their out of town patient coordinator named Heather. She took my information and promptly emailed me the necessary information to start preparing for the surgery which I scheduled for Friday the 13th. I was originally scheduled with Dr. Hedden who recommended Dr. Schaffer due to his expertise with facial procedures. I agrees to the switch and am glad I did. My overall experience with Dr. Schaffer as well as the staff was absolutely a positive experience. All of my questions were answered knowledgeably and patiently. All emails and phone called were returned in a timely manner. I arrived from Nashville on a Thursday for pre op meeting and left on Saturday after my post op meeting. The healing was amazingly quick. I emailed pictures to Heather 2 weeks later and requested a follow up meeting 2 weeks after that to ensure my recovery was on the right track. Wynn, the head nurse agreed to fit me on a Saturday ( 1 month after surgery), to see Dr. Schaffer so I would not have to take anymore time off of work. What excellent customer service.!!!! Dr. Schaffer was very happy with the results and healing and pulled up my pre op photos.... WOW! What a difference,,... In a fantastic way. I look so much younger and not tired! This office as well as the staff has earned my respect and future business. If you are considering a procedure, I highly recommend Hedden Plastic Surgery and specifically Dr. Schaffer. A special thanks to Heather, Wynn and Penny as well for making this a great experience. A+ all the way!!!