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POSTED UNDER Eyelid Surgery REVIEWS

Under Eye Bags Removed -Dr. Schaffer- Birmingham, AL

ORIGINAL POST

I found Dr. Hedden's office features in Sky miles...

drdiana007
WORTH IT$2,200
I found Dr. Hedden's office features in Sky miles magazine awhile back. I had been thinking of getting my under eyes done and decided to research this office. I am 48 and felt the bags under my eyes were aging me. I read nothing but good reviews and the doctors credentials were impressive. I called Hedden and was referred to their out of town patient coordinator named Heather. She took my information and promptly emailed me the necessary information to start preparing for the surgery which I scheduled for Friday the 13th. I was originally scheduled with Dr. Hedden who recommended Dr. Schaffer due to his expertise with facial procedures. I agrees to the switch and am glad I did. My overall experience with Dr. Schaffer as well as the staff was absolutely a positive experience. All of my questions were answered knowledgeably and patiently. All emails and phone called were returned in a timely manner. I arrived from Nashville on a Thursday for pre op meeting and left on Saturday after my post op meeting. The healing was amazingly quick. I emailed pictures to Heather 2 weeks later and requested a follow up meeting 2 weeks after that to ensure my recovery was on the right track. Wynn, the head nurse agreed to fit me on a Saturday ( 1 month after surgery), to see Dr. Schaffer so I would not have to take anymore time off of work. What excellent customer service.!!!! Dr. Schaffer was very happy with the results and healing and pulled up my pre op photos.... WOW! What a difference,,... In a fantastic way. I look so much younger and not tired! This office as well as the staff has earned my respect and future business. If you are considering a procedure, I highly recommend Hedden Plastic Surgery and specifically Dr. Schaffer. A special thanks to Heather, Wynn and Penny as well for making this a great experience. A+ all the way!!!

drdiana007's provider

William J. Hedden, MD

William J. Hedden, MD

Board Certified Plastic Surgeon

4.8 | 543 Reviews
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Replies (3)

March 15, 2015
Thanks for sharing your experience. I may go and get my upper lids done.
March 16, 2015
Can you provide a photo?
March 22, 2015
Yes, I uploaded before and after
UPDATED FROM drdiana007
1 month post

Before and after

drdiana007

Replies (3)

April 20, 2015
Your results are fabulous! How was your recovery (bruising, swelling, etc.) and how much down time can be expected? Thanks
May 21, 2015
princesst2, I was sure to follow the pre-op instructions which includes taking a multivitamin and Vitamin C to promote healing. I was back to work within 5 days, I still had bruising and swelling but I had warned my coworkers about my surgery and appearance during the healing process. It has been 3 months and I am extremely happy with the results. The scars along the lash line are still visible, but very faint, the scarring on the outer corner of my eye is still visible but faint. Makeup covers all this up. I do squinting exercises 3x a day which has helped lift and tighten the lower lid so there is no more gap between the lid and eyeball. Give yourself a week at home after surgery that should be enough to get the swelling under control. Everyone heals differently though. Good luck to you!!
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May 15, 2015
Your results look great!