Office Review - Unprofessional Staff - Biloxi, MS

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In the beginning everyone was friendly, until I...

In the beginning everyone was friendly, until I chose to finance my surgery using United Medical Credit. He declined and chose to only accept Care Credit. Which is fine with me because it's his right to make that decision. The issue came when one of his coordinators told me that they would issue a refund for the deposit I made. So I drove 2 hours to pick up my refund and things took a turn... Or tried to take a turn. I felt provoked because of the statements that were being made but I kept calm and asked her if she was going to honor her word so that I can leave. Her response was to let her talk to Dr. Richardson but I insisted that WE talk to him and without hesitation she told me that I needed the card that I used to make the payment to return the refund to.... I said "No problem" as I handed her my card.... (I felt discriminated against by her actions, ) but she "could not" return the refund to my card so she wrote a check and slammed it in my hand. I swear my ancestors had to hold me back from snatching her... But I digressed, smiled and told her to have a good day. Dr. Richardsons prices are not bad but I found a doctor who cost a little more but I get a lot more done with him. Sometimes Cheap isn't worth being treated like a number. But remember you do get what you pay for .....
Gulfport Plastic Surgeon

Staff was rude and unprofessional

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