The staff was so gracious and I didn’t feel judged by them at all. Other offices I had been to made me feel weird like they were staring at me or something. But this place has homey feel to it. My hair came out GREAT and it’s just keeps growing, it actually darkened up a bit so that cool. I had that PRP injected in my scalp during my procedure so I think that helped out a lot with healing and how fast it grew back. I highly recommend Dr. Kahen.