43, Exceeded Expectations for Eyelid Correction. Beverly Hills, CA

Dr. Guy Massry so much more than a master oculoplastic surgeon. I suffered with a terrible result from a previous elective surgery performed on East Coast – my home. My lower eyelids constricted during healing and pulled down far below the iris (as well as puckered out), thus exposing my eyeball with excessive air & leaving me with a strange hangdog appearance – yes, misery. Having squirreled funds for years to afford the 1st & believing I’d properly researched an excellent surgeon, I was gun-shy & terrified to undergo this again for corrective surgery. But my eyes wouldn’t close when sleeping and they were dry & itchy constantly. It wasn’t an acceptable condition. I had 3 opinions from surgeons who said nothing could be done (no skin left to work with) – until I got a reference to Dr. Massry. He offered a 50% fixable solution – which I accepted – and actually got me at 95% correction. Wow! I defy anyone to find fault in my results! He said I’m one of only a handful of patients to have this specific procedure done as it is fairly new and he pioneered it himself. How fortunate we are that he did!
Bedside Manner: He patiently & thoroughly answered all my questions, explained what he could do in realistic & laypersons terms, made promises he could keep, & did not push me into a decision. It was clear from the start that he was most interested in me as a person, what’s best for me, not a paycheck.
Office: His staff is fantastic, patient, organized, flexible, readily available, professional & caring. The office is very easy to get to and parking is a cinch.
Procedure: I was given everything I needed to navigate the surgery center with ease, travel to & from, parking, pre-surgery admin, pre-op prep, post-op needs (I demanded my mother be present the moment I was wheeled into recovery & this was agreed to without event).
Post Op: Dr Massry provided his personal mobile phone for direct communication and guided me to call for any reason or concern during my recovery. In fact, I didn’t contact him enough it would seem because I received calls directly from him and/or his staff each day to check on my condition.
Recovery: I was taken by surprise by how difficult it was to open my eyes for 2-3 days after the procedure. This got better each day, but I’d been informed of a 2 day recovery… I wasn’t comfortable keeping my eyes open for any length of time until over a week post op. This inconvenienced me at work, but I got it worked out. Just keep in mind, each body is unique and will recover in its own way so it is difficult to provide patients of an estimate for healing.
Cost: Expensive. Worth every penny. It is not wise to bargain shop for surgery! I found the best in the world with Dr. Massry.