POSTED UNDER JeNu Reviews
It's Been 10days - Bend, OR
UPDATED FROM ripet
4 days post
Update: it's broken!
WORTH IT$187
Last night,it stopped working. I recharged it all night,still not working. I called jenu customer service, they said they will replace once it get inspected.but takes 24-48hours for them to send shipping label to my email,then shipping,inspection and for them to ship replacement. I think I will be out of jenu for over 2weeks which is very disappointing to me.
Replies (3)
Still waiting for mine to arrive... Very Sorry to hear this. Hope the problem has been corrected!! :)
Yes, the same thing happened to me. I used the Jenu for a couple of days and then I would not charge. I was very disappointed as I was really in a hurry to start using it and seeing what results I would get. I have now had my replacement Jenu for a couple of weeks and have not had any problems with it so far. Thank goodness!
I have heard that jenu customer service is not the best to deal with so I decided to buy mine from one of their two approved retailers because I know they have good customer service and if there is a problem I would rather deal with them.
ORIGINAL POST
It's been 10 days,I purchase JeNu for my melasma...
It's been 10 days,I purchase JeNu for my melasma and wrinkles. I can't give clear review for melasma yet but for the wrinkle,it appear to be working. I already had a organic oil which worked for my face,so infusing it further to my skin must be good for me. The same line had a organic oil for damaged skin,which I am trying now since it may work for my melasma. It's a real test for me to find out which I am real excited.I don't know why my review I wrote few days ago was not published.so I'm writing again. This site, there are many good reviews about JeNu but most of them seem to be fake, so I want to give a real review.I am definitely updating my review to give end result.
Replies (3)
EG
Thank you for joining us and sharing your experience with JeNu. Are you taking progress photos? If so, would you consider sharing some with the community? Or if you feel brave, we love videos, and I would love to see the JeNu in action, so feel free to demonstrate one of your treatments so we can see. I look forward to your updates.
Eva, can you answer the questions being asked about the gel? Another reviewer posted that it contains toxic ingredients and many members want to avoid it, but don't know what options can be substituted. The doctors don't respond in the forum.
Try it with nerium ! The cream is awesome if you want to order some go to my website @ triciamcbee.nerium.com
Nerium has some really toxic ingredients
Are you willing to share the name of the organic oil you use?
Sorry to hear that, glad that JeNu was responive to your request for help though. Let us know how it goes.