Office review: Awful front staff

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Scottsdale Plastic Surgeon

Loved Dr Turkeltaub- very friendly, helpful and personable. It saddens me that his front staff is so awful - I inquired several times via email regarding placing my deposit with no response from his office - called on a Wednesday and not one person was able to help me. I was told to call back the next day - I sent another email with no response. When I finally called back I got the most horrible customer service - just down right rude and I actually said I don't know why your being so rude - I was then told - I'm just going to refund your deposit and then hung up on!!! I'm in customer service for a living and I was appalled...I was about to spend a substantial amount of money and I'm not about to be treated that way - such a shame

1 out of 5 stars Overall rating
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