Juvederm for Nasal Fold Lines and Corners of Mouth. No Results. Nothing. :( Austin, TX

After submitting my case, I was told a month later by the credit card company that they require a Doctor's letter specifically stating that the procedure was done incorrectly. Of course, it is too late now, and I cannot imagine any Doctor going out of their way, risking a potential lawsuit, to do this in the first place. I had several board certified Doctors on this website stating that the procedure was done incorrectly and that should have been enough. But this is how it played out. Shame on Beleza Medspa for their lack of accountability. I wonder if Dr. Lawrence Broder is even aware of the childish unprofessional behavior at his business. A lawsuit just isn't worth my time and energy, so I will have to put this expensive mistake behind me. At least I had this procedure done correctly by a talented professional afterwards. I have to focus on the good here. But I publish my experience to all here as a warning.

Photos have now been removed for privacy reasons. I just want to put this negative experience behind me.

I knew better that there would be no improvement in two weeks as promised. Of course the lines don't magically fill in like it was suggested. However, I did wait two weeks, and of course nothing. I did call the medspa a few days after the poor service and asked to speak with the owner. Instead I got a call back from the injectionist who insisted she did her job right. She kept cutting me off when I tried to calmly discuss that no, there are no results in the after pics so how can she keep saying this? She kept repeating that she did her job right and made a huge improvement. Seriously? Look at my pics. It was ridiculous that she called me and behaved this way. I wanted to speak with someone in charge. This was handled so unprofessionally. I asked to speak with the doctor who owns the medspas and she instead had the "operations manager" call me back. This person was no better. It was obvious I was on speaker phone although she denied it. She stonewalled and kept repeating over and over that the job was done right. She also cut me off as I tried to reason with her, and refused a refund or any attempt to fix this at their expense. She even had suggested I go back in and pay for more product! Clearly, they did not wish for me to speak with the owner and they would not take any responsibility for what happened. This cost me a lot of money, not to mention the disappointment and annoyance at how I've been treated. If there was maybe enough of a fill that I felt I got something for my money, I could let this go. But nothing for $1320? Absolutely nothing? I owe it to myself to try to be refunded the full amount, so I'm disputing this to my credit card company. Wish me luck!

Now, on to better news! After two weeks of nothing, I went to see a Doctor at a highly rated medical office. She was amazing! She listened carefully to my concerns and what I recently experienced, and after a good discussion, we agreed on two syringes of Juvederm. The results are awesome! I saw them immediately! The great results I have now are what I should have had in the first place. You can find my second chapter here:

http://www.realself.com/review/austin-tx-juvederm-works-when-injected-correctly

Wow, this looks pretty much the same as the "before" pic. Over the weekend there was just the tiniest amount of swelling (which is to be expected after injections) and that is gone now, so today I see in the mirror the exact same lines I saw before I paid $1320 to have them filled or at the very least reduced significantly. It's as if I never had the injections at all. If only that were true. I made an expensive mistake going there.

Today in the grocery store I chatted with a neighbor who asked if I ever decided to go ahead with the juvederm. When I pointed to my face and said this is it, she told me no, no, no that is not how it works and there should be immediate results. *Sigh* that is what everyone is telling me.

I have scheduled an appointment with an experienced dermatologist at a highly rated medical facility and I am optimistic that I will have a good experience this time around. I will post an update then.