Horrid surgery and aftercare by Dr Peter Kim, Chatswood Sydney

I had a horrid cosmetic experience with Dr Peter Kim. Dr Kim did not perform my eyelid surgery well, nor was he willing to admit to it or fix it. My eyelids appeared crooked after the surgery. He reassured me that it was the cause of the post-surgery swelling and advised me to return after some time off healing. I accepted this. After healing, it was still apparent that my eyelids were crooked. When I brought this to Dr Kim's attention, he changed his explanation and said that my eyelids were crooked to begin with. That was an absolute lie. I couldn't believe he was trying to brush me off to avoid his due diligence as a doctor to fix his mistake. To add insult to injury, he accused me for taking up his time on "complaining about a minor imperfection" when he "had a queue outside".
Cosmetic surgery is meant to give me more confidence, but now I now have low-self esteem by looking the way I do post-surgery. I am angry with myself for paying so much money for poor service. It was my fault for not researching Dr Kim more thoroughly. Now I am torn on whether to insist that he fix what he did to me and risk making it worse, or see and think about this horrible experience every single time I look in the mirror. I am so distressed by my appearance, my out of pocket - this whole ordeal - and I don't know who or where to turn to.