Arm lift - thorough consultations to meticulous follow-up care

I recently had the pleasure of visiting Dr. Baumholtz for a plastic surgery consultation, then surgery, and follow-up for a Brachioplasty (arm lift). I am thrilled to share my positive experience. From the moment I stepped into the Dr. Baumholtz's Office, I was warmly welcomed by the staff, and any concerns about feeling out of place were quickly dispelled. Despite the clinic's reputation for catering to the upper class, I was treated with the utmost respect and care as a middle-class patient, which I deeply appreciated. Kat, in particular, stood out for her exceptional service. She was attentive, genuine, and went above and beyond to ensure I felt comfortable and informed throughout the entire process. Her professionalism and friendly demeanor made a significant difference in my overall experience.

The communication at Dr. Baumholtz’s office is outstanding. The use of the Symplast Patient app is a game-changer, making appointment reminders and inquiries incredibly easy and convenient. (Picture included from in-app.) Additionally, text reminders were helpful. I never felt lost or confused at any point, thanks to the clear and consistent communication provided by the team. (Picture included of text reminders.)

The entire process, from the initial consultation to the day-after follow-up, was seamless and transparent. The consultation was thorough, and I received detailed written materials that helped me understand every aspect of my procedure and after care needs. The follow-up care was just as impressive, ensuring I felt supported and taken care of even after my visit.

Dr. Baumholtz excels at easing fears with his reassuring and simple approach, making patients feel comfortable and confident in their decisions. He is remarkably realistic, providing honest and clear information about what to expect, which helps set achievable expectations and fosters trust. His professionalism is evident in every interaction, from his thorough consultations to his meticulous follow-up care, ensuring that every patient feels valued and well-informed throughout their journey. I am extremely pleased with my experience at Dr. Baumholtz’s office and with both Dr. Baumholtz and Kat. The professionalism, excellent communication, and genuine care from the staff, especially Kat, made this journey a positive one from start to finish. I highly recommend Dr. Baumholtz and his team to anyone considering plastic surgery.