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Consultation review: A Little Left to Be Desired

ORIGINAL POST

A Little Left to Be Desired

This is for the consultation only. He was late to my consultation by almost 30 mins(26). It didnt bother me too much because i blocked out an hr to speak with him. The consultation lasted a whopping 9 mins and seemed rushed. He was very nice but i was disappointed about being rushed after you're late to my appointment that i waited over a month to have. He seemed to agree with everything i was saying which i kinda didnt like because it seemed like he was preoccupied with something else. Im a woman and know when a man is not listening haha. Then heres the kicker. He said he was looking at my pics but didnt say anything specific about them. A min later i hear *ding ding ding* this dude is in his car! Not in front of my pics smh. The next day i get an email and the quote is for 12k. Im confused because when i called about quotes she said it ranges from 7-8k. Im disappointed in my overall experience.
Best of luck to you ladies

AudryA's provider

Marcelo Ghersi, MD

Marcelo Ghersi, MD

Board Certified Plastic Surgeon

4.7 | 227 Reviews
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Replies (4)

Oh and to add, the patient coordinator never contacted me back after my consult. This clinic is obviously terribly ran smh
Thanks for the info! Saved a trip for me lol
Yea i had to call twice to try and book surgery and no one called me back. Strange! I think that was the universe telling me no. So im listening

Never had a place not call me after a consult. Bad customer service which other reviews said as well smh
I had the same experience i had a phone consultation not even video call. It took less than 5 mins total. Then I emailed back the patient coordinator to locked in a date and pay deposit but they never responded to me, its been more than 6 months now.
Thats so fuckin weird. I have lots of surgeries and never seen an office ran so sloppy and give zero fucks about it
He is a good doctor and so is the staff he might have just been overwhelmed give him another shot . If I wasn't so private I would make a review but trust me compared to some of the work I have seen he is amazing
He needs to get his office staff together. Worst customer service ever experienced by a surgical clinic
But it's the drs consult not the front desk lol