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POSTED UNDER NeoGraft Reviews

NeoGraft Hair Transplantation at SpaMedica (FUE) - Toronto, ON

ORIGINAL POST

After several months of research for a NeoGraft...

William2011
$5,584
After several months of research for a NeoGraft Hair Transplantation I decided to go with Dr. Mulholland at SpaMedica; he was pleasant when I met him and was impressed with his location and many appearances in the media. What a horrible mistake I did!
When I showed up in the morning for the procedure, all that Dr. Mulholland did was give my some injections in the scalp and strong medication that knocked me out halfway through the procedure; the procedure itself was done by a Filipino guy and woman. Unfortunately they pulled out way too many hair grafts from the back of my head and it is now indeed noticeable even if I keep my hair longer; it looks very sparse and uneven (patchy). I strongly question they planted all the grafts they pulled out because upon regaining consciousness, I saw only a small area that was filled out... I estimate they used about half or less of what was harvested.
To make matters worse, not one single hair has grown since and am as bold as before with the additional boldness at the back of my head. I am extremely upset about this and all I can do is warn others that are considering going to Dr. Mulholland at SpaMedica for this or any other procedure for that matter; I can only imagine the horrible results!

probably didn't plant more than a quarter of what they extracted... I was completely out

William2011's provider

R. Stephen Mulholland, MD (retired)

R. Stephen Mulholland, MD (retired)

Certified Plastic Surgeon

William2011 rating for Dr. Mulholland:

Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
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Replies (2)

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January 4, 2017
Hi William, my name is Maria and I am the clinic manager at SpaMedica. I am writing in regards to your feedback about your experience at SpaMedica. We deeply apologize for your unsatisfied FUE experience and results. We pride ourselves in delivering amazing service and aesthetic outcomes to every client. In an effort to ensure that you are fully satisfied with our services, we welcome the opportunity to address your issues or concerns. As the Clinic Manager I pride myself in ensuring that our client’s needs are met. Please contact our office and we would be happy to personally discuss your concerns. Sincerely, Maria
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January 4, 2017

Thank you for sharing your story with us. I hope you find support in the community.