Fascia Blaster DEFECTIVE

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I was so excited when I got my Fascia Blaster in...

I was so excited when I got my Fascia Blaster in September of this year.
After two uses, two of the prongs cracked and snapped off.
I messaged then and it took nearly 6 weeks to get a replacement.

I used my replacement two times, and yesterday the prongs didn't snap, but the entire bar broke in half. I am not hear to bad-mouth anyone or their products but I will say BE CAREFUL - if I'd been using this hard yesterday, I could've seriously injured myself.

I am asking for a full refund.
I no longer feel safe using a body-shaping tool that's been poorly manufactured.
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