Treatment Provider

Michael A. Epstein, MD, FACS
Board Certified Plastic Surgeon
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I'm not really one to go online and post reviews,...

I'm not really one to go online and post reviews, but this one is well warranted. From the moment I had my last child, I knew that I would one day gather up the courage to undergo a tummy tuck. I had a lot of loose skin from childbirth and my stomach would just poke out as if I was still pregnant. After researching surgeons within the Chicagoland area, I decided to go with Mae Plastic Surgery located in Northbrook, IL. From consultation to surgery day, I was completely floored away. During my consultation, Dr. Epstein addressed all of my concerns and was candid with me regarding expectations, etc. He didn't try to sell me on any additional unnecessary procedures which I really liked. On my procedure day, everything was over almost just as quickly as it began! Before I knew it, I was posted comfortably in a nearby aftercare facility that was absolutely beautiful! The staff there was very caring and treated me like royalty! And yes-Dr. Epstein took time out of his busy schedule to personally come and visit me while in the aftercare facility!

Provider Review

Board Certified Plastic Surgeon
1535 Lake Cook Rd., Northbrook, Illinois
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Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

Also note that I'm not one who typically goes to doctor's offices outside of routine exams as two of my childbirths were even home births. So when I tell you that I am not a fan of doctors and hospitals, believe it. However, I can't begin to tell you how much Dr. Epstein changed my perception on this. I still have the same overall views when it comes to doctors, but Dr. Epstein was truly one in a million. Even 1 yr and 5 months later, he still answers each and every email that I send to him addressing my concerns. He also allows me to come into the office for issues/inquiries without any addtional charge. When was the last time that you've ever heard of such a thing?! Never. It simply doesn't happen! He exemplifies complete professionalism and is sooo humble! You can clearly see that he truly cares and really got into this field to genuinely help people achieve their desired looks for whatever reasons that might be. During the course of the 1.5 yrs, he also performed a belly button revision for me. Even then, he never wavered in exceptional service and follow up care. His skill set is unparalleled and insurmountable to that of his peers. I can honestly say that I have no regrets in having this surgery, but it's strictly due to the fact that Dr. Epstein performed it. BTW, if your schedule is busy, he even has late evening hours (after 6pm) for follow up visits. What more can you ask for? !