36 Yr Old, RestAlyn Under Eye Hollow - Springfield, MA

Let us start with the pros first of all dr Melissa...

Let us start with the pros first of all dr Melissa Johnson was very nice have very sweet and attentive lady , so I went in on my break time to have restaslin done for my undereye hollow, which gave me a tired look. Initially when I went in het assistant brought me in the room , then Dr Johnson PA came and took the product out, the product that THEY took out was a restAlyn but the wrong kind. So dr Melissa Johnson had to come and tell them basically the difference and where she wanted to place the products which makes a difference in the type of product to use.

So initially after I had my Restylane injections for my under eyes dr Melissa Johnson gave me multiple shots over by my left eye to fill it out I had a few bruises after the procedure, the next day after the procedure I had excessive swelling to the point where I looked Chinese bare in mind I am of African American descent. The swelling continued for around a week . I did everything to compress the area but swelling was there on the left In wich she gave me excessive Injection to the lower hollow part of my eyes. I developed a type of discoloration and the left eye was swollen you could see the product build up even though I massage the product . The buildup was still there.

I had the procedure on 12/23/15 and by January 23rd 2016 there was still swelling and discoloration to my left under eye I initially made an appointment so that they could see what was happening to my eyes I eventually got an appointment with the office on February 16th 2016 I showed them the swelling n the discoloration of where I got multiple injections the swelling and actually turn into an infection cuz it started getting red and very tender.

I saw Dr melissa johnson Pa, i voiced my concerns and told her that I was not pleasedan and that the fact that it was in my face which I cannot hide, no amount of makeup can hide the lump , the swelling and the discoloration that was there because of the Restylane injection the PA told me to ice it and continue to massage it I told her that initially after going on two months that I feel that massage would do me no good cuz I've been constantly doing that almost 2 months she gave me a prescription for antibiotics I asked her what could be done she told me that there was a product that could reverse it but I would have to pay for it....... hell no I'm not going to be paying for a product after I spend $700, there has to be some compromise , my right eye is perfect the other eyes like a monster so initially I am NOT pleased about my result the fact that it's in my face which cannot be hidden and the fact that they're telling me that I have to pay an extra $300 too perfect there wrongdoings is beyond me...


I saw Dr d today, told her my concerns she immediately agreed n gave me a product to try along with a priscription..this doctor rocks i will be starting my skin care routine with her

Update/ tretiinoin/ MELAMIX

SO ITS BEEN ABOUT A WEEK APPLYING THESE treatment. I was told not to apply the tretonin around my eye/ sensitive ares. The melamix is 4%hydroquinone.

Today my face is peeling very stiff n red..i use aveeno moisturizer or Vaseline.
Springfield Plastic Surgeon

Dr Melissa Johnson was initially a very friendly and outgoing individual which i like ,she listen to my needs and concerns but the fact about the procedure did not go well my left eye has been constantly swollen going on two months and I saw her PA , she gave me antibiotics for sweeling.

4 out of 5 stars Overall rating
5 out of 5 stars Doctor's bedside manner
5 out of 5 stars Answered my questions
5 out of 5 stars After care follow-up
5 out of 5 stars Time spent with me
5 out of 5 stars Phone or email responsiveness
5 out of 5 stars Staff professionalism & courtesy
4 out of 5 stars Payment process
5 out of 5 stars Wait times
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