20 microns is 1/50th of a millimeter (the smallest lines on most rulers)-- and is about the thickness of the outermost layer of your epidermis, the stratum corneum (the layer of "dead skin"). This is considered a very light peel--- similar to what can be achieved with light chemical peels or aggressive microdermabrasion.
A Deep Peel is considered to penetrate through the entire epidermis and into the upper to mid-dermis-- often being about 150-400 microns, as might be done with classical fully ablative CO2 resurfacing.
Currently, most aggressive laser peeling is done with a series of Fractionated CO2 laser treatments, often reaching a depth of 600-900 microns.