I suggest you see an expert, laser hair removal shouldn't be too painful and should give you results. Best, Dr. Emer.
Hair removal can take multiple sessions to achieve long lasting results. Pain levels can vary depending upon the type of laser as well as the length of treatment and the cooling systems or numbing used. You can ask your doctor about topical anesthetics which can help as well. Fine hairs which may be blonde or lighter in color are harder to remove. Good luck in your area.
For laser hair removal to work you have to be the right candidate. It works better with dark hairs. If you have blonde, red or grey hairs then electrolysis might be for you. You should see a reduction with each treatment. The settings are very important, if there isn't enough power to zap the follicle then it's not going to stop the hair from growing. It's hard to help without anymore details but maybe if you request a copy of your files and have a consultation with another laser doctor.