How can I treat my hypopigmentation after Fraxel Repair?

You have just found out the greatest lie in laser surgery and one that is unfortunately perpetrated by the laser companies to physicians and from physicians to patients. It makes me mad as well when I see the laser information that states recovery is that quick.
It simply isn't that quick if the physician does the laser with the goal of improving your wrinkles. If the recovery time is short, the results will be as well. So, hopefully your results will be good since you are experiencing ongoing redness. On the other hand, management of the problems after a laser procedure can be quite challenging and that is why, as a dermatologist, I feel that laser procedures are best performed by dermatologists rather than other specialties. But, as a proviso, I also think that the dermatologist actually needs to be the one in their office that is actually doing the procedure as many of them pass it off to a PA or nurse.
The summary of this question is: buyer beware! Laser companies that promote lies about their equipment and recovery times won't get repeat business so it is important for the physicians to check out claims like this and go over a 'real' timetable of recovery with the patient before the procedure rather than waiting to see if the patient realizes that what they were told bears no resemblance to what actually occurs.

Permanent hypopigmentation is generally caused by irreversible damage to the melanocytes. This can occur as a result of an aggressive immune response or scarring. Inflammation generally causes a stimulation of melanocytes causing hyperpigmentation. Inflammation releases many cell mediators that act to stimulate cell response.
In the case of hypopigmentation after laser treatment, it is conceivable that the laser caused considerable damage to the melanocytes, but this is highly unlikely. A more likely scenario is that the resulting inflammation and post-inflammatory pigmentation caused by the Fraxel actually unearthed damaged skin or even scar that was not apparent to you prior to treatment.
The goal would be to reestablish an even skin tone. The best thing to do at this point would be to conservatively manage the skin without topical or laser treatments and consult with an experienced physican who is an expert in the physiology and cosmetic treatment of skin pigmentation.

Hi c,
The area that you noticed immediately after your Fraxel re:pair treatment was likely undertreated as you suspected. Hypo-pigmentation takes some time to develop, at least enough time for the redness from the treatment to go away.
Certainly seek the advice of your treating physician regarding Triluma, but if it is making your skin more red, 12 weeks after your treatment, stopping should be considered when you have that discussion. Continued redness is a sign of inflammation. Discuss with your physician what you can do to decrease your inflammatory response. This may involve a steroid cream and or shot. Biafine ointment also helps reduce redness.
I have not seen prolonged erythema lead to hypo-pigmentation with Fraxel re:pair. I hope that your concerns resolve quickly and completely, please keep us informed. Be well.
Dr. P